Canon Community

i have a mac running os 12.7.5 and a canon 60D What software do I use in place of image browser

Looking for EOS Utility and more for EOS-1Ds Mark II

Hi, EOS 1Ds MARK IIEOS 600 film x 2 (1 for colour 1 for B & W film)EF 70-200MM f:4 LEF 50mm f:1.8EF 35-70 f:3.5-4.5EF 28-80 f:3.5-5.6 IIEF 35-105 f:3.5-4.5 I was a Canon user a long time ago and the 350D (Rebel) was my introduction to canon dSLR's. A...

Frustrated by Camera Connect App Login — Any UK Consumers Challenged This Under UK Consumer Law?

I'm extremely frustrated by Canon's recent change to the Camera Connect app, which now forces users to register and log in with a Canon ID just to use basic features like transferring photos or remote control.When I purchased my Canon camera, there w...

EOS VR utility MP4 import issue

I have the R5C and RF 5.2mm dual fish eye, & while the raw CRM videos are importing fine, EOS VR Utility doesn't import MP4 files anymore, while before it did? I get both "There is one or more clips the application cannot handle" & "There are no clip...

EOS Rebel T6 Encryption key needed for Canon Camera Connect

I have a Canon EOS Rebel T6 camera.  I'm trying to download pictures to my Android. I'm trying to connect to the camera, but it keeps giving me an error.  I've downloaded my Canon Camera Connect, and the SSID comes out as my wifi, but when I look for...

Canon Camera Connect won't run on Android 10

Can't connect EOS R5 Mark II to Camera Connect Hello! I've discovered the issue why I cannot connect and this is because the latest Camera Connect app needs at least Android 11 to run, but I have Android 10 and I'm not about to get a new phone just f...

Canon connect won't transfer recent photos

I have a Canon EOS m200. I use Canon connect to transfer photos from my camera to my Google pixel 6A. I tried to do this recently, and my most recent pictures do not appear. I removed the SD card from my camera and tried to transfer photos to my comp...

Unable to update R5II firmware from 1.0.1 to 1.0.3

With my previous Canon cameras this has been a simple process. With the R5II it's been remarkably painful.I downloaded the firmware 1.0.3 dmg file from Canon support page but it will not open on my M1 MacBook Pro with latest version of Sequoia instal...

It's time Canon. Your Camera Connect App is horrible. Make it work!

Am I the only one or do any of you have the same problems using canon's remote live shooting mode using their camera connect app on ipad. It is slow and prone to crashing or freezing.I finally figured out that you can do a USB connection to your came...

Issue with Canon Camera Connect App gives me a 403 or 404 error

I am trying to connect to the app to transfer photos from camera to Iphone. If I select Sign in I get a 403 Error, request blocked, if I try to Create a canon log in I get the same error. My Iphone is not on a vpn, I have tried both with wifi and 5G ...

Canon Connect shows 403 error

I used Canon Connect to download pictures from camera to my iPhone and it worked fine. When trying today, keep getting 403 error. I uninstalled the app, made sure camera settings are correct with correct wi-fy settings, cleared cache/cookies on iPhon...

Can't Update R5 firmware to 2.10

R5, USA, current firmware is 1.5.0, trying to update to 2.1; Mac OS Sequoia 15.4.1.  When using EOS Utility 3 with USB connection, the utility software and camera talk to each other but I get the message "The selected file is not the appropriate upda...

EOS R5 Mark II images show wrong colour in Windows photo app

Hi, I cannot view images from my new R5mk2, with windows photo app, as the colour is totally wrong, is there an update to improve this? Or do I need another app?

Neither EOS Utility 2 or 3 are working on Macos 15.1 Sequoia. HELP!!!!!

Neither EOS Utility 2 or 3 are working on MacOS 15.1 Sequoia.  Why can they not fix this?     CANON, you here us???  NOT Apples fault.