Camera Software
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Canon Connect App won't connect to my Samsung Phone

Hey there.From my point of view I tried everything to solve the problem on my own, without amy success..So: I put om the WiFi on my Canon PowerShot G7X Mark ii, I select it in my new phone (Samsung Galaxy S20FE 5G / Android), put in the shown code an...

Canon Connect App and iOS 16 issue??

Anyone having issues with connecting their camera to the Canon Connect app after upgrading to iOS 16?  I am not able to connect at home or out in the field.  I've been able to connect in the past, prior to Apple's release of iOS 16.

4knaacks by Apprentice
  • 5 replies

Getting Software for PowerShot ELPH 360 HS

I have a Canon PowerShot ELPH 360 HS (SL) purchased in 12/17. When I recently got a new computer, I lost the software on the new computer. I went to the Canon site to download the software on the new computer per the Camera instructions. When I enter...

Mark539 by Apprentice
  • 1 replies

EOS Rebel XSi Software for macOS 13.1 (Ventura)

I have a Rebel Xsi.  My new mac computer operates with MacOS 13.1 (Ventura).  I have NOT found  EOS software on the Canon website for this operating system.  Does it currently exist?  How can I download my photos?Suggestions are welcome

Bob-03 by Contributor
  • 1 replies

EOS Utility "The connection was lost" error

Hello,I have had this problem (see on the screenshot below) so many times! I use a Canon 5Dsr and the EOS utility version is Please let me know if any other information is needed and how I can solve this problem. The camera is used to auto...


EOS Webcam Utility on Windows ARM?

Hello,I'm running into issues with the EOS Webcam Utility Pro installer on a Surface Pro X running an ARM processor (Windows 11). The installer gives an error for the C++ Redist. 2015-2019 x64 was not correctly installed, even though the install proc...

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Digital Photo Pro 4 Unusable on Windows 11

I'm running Windows 11x64 Pro (22H2) on a Surface Pro 8 i7 running at 3 GHz with 32 GB RAM and 1 TB SSD. Unfortunately. Digital Photo Pro (4.17.10) takes 10-15 minutes to load, and even then goes "out to lunch" whenever I try to do anything with it. ...

Jon by Contributor
  • 5 replies

Where to Download DPP4

Why is it so difficult to find a link to download DP4?  I have been searching the site for 30-minutes.The only link I found lead to a dead end.  Is DPP4 still available?  Was it canceled?Can someone please provide a valid link to download the program...

MJC500 by Apprentice
  • 6 replies

Clog3, and HRD video file converter utility

Most lower end video editing software, like Corel Videostudio, can't read Canon HDR, and CLOG3 files. Does Canon make a format converter that can be used to reformat these file types to the default Canon MP4 file format? Something like Canon's Dpp4 s...

xmedic9 by Contributor
  • 4 replies

Camera Connect - “No card in camera”

Hello, I know this app is super glitchy and have rebooted, re-installed several times now and am still getting the same error message.  I tried on both my ipad and my iPhone, every time I connect and try to access my photos I get the error “No Card i...

Resolved! Camera Connect App not working

A month ago I got a new Apple 8 with IOS 12 on it.I got it Connected to my EOS 70D and had it working.It was not always connecting easily but it would connect.Today while trying to download pictures on a holiday it won’t connect.At first it Connected...

Toodyt by Contributor
  • 65 replies

** 100% useless: this new neural processing tool **

I use for Day to day straight DPP and publish to friends/family. I am no professional, don't need fancy tools like LS, DT, Capture One, etc. I don't do pixel peeking and hate those who do and finally not hung over some crazy stuff like "slightly soft...

bmitra by Contributor
  • 3 replies
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