Camera Software
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DPP4 Multiple versions of the same file?

I'm often trying to export slightly different versions of the same raw image. The most common usage is for me to output different resolutions for printing, Facebook and Instagram. I know of two ways that work but neither is ideal. I don't think I've ...

plattyaj by Apprentice
  • 6 replies

batch converting eos HEIF files to jpg

Hello EOS world! Once again I accidentally turned ON HEIF saving versus JPG and now have 400+ HEIF files to convert to JPG. Sure, it's possible in-camera on my R5 BUT one file at a time? Have DLed a few apps to work on the PC but they fail miserably....

EOS Utility Works, but Win10 doesn’t see it?

Hello there, I'm a brand new Canon 90D customer and I'm in love with this camera! I run it on a fairly no-frills config, a Dell XPS 15 laptop, with Windows 10/64. All drivers are up to date, and system updates run automatically. For some reason my EO...

Canon M50 Firmware rollback

I bought my M50 about 4 months ago, and my DJI Ronin SC maybe a month or two after. I tried to get the two to talk several times, and eventually found the information buried pretty deep in the substrate of the interwebs that the DJI Ronin SC will not...

EOS Webcam Utility for Mac OS

Hi, I owna. Canon T3i Rebel Camera and I want to stream live on Youtube. When installed the EOS utility webcam to my MAC, I was told to restart my computer. Once I did it, I can't find the actual download installation anymore. HELPPlease?

Continuously Disconnects/Reconnects before freezing- EOS Utlity

Hi there,  Thank you for taking the time to read this and potentially responding.  Essentially I'm having issues connecting my EOS 70D to my computer for streaming purposes.  Everytime I turn the camera on while tethered into my pc, or tether it to m...

DCXA by Apprentice
  • 2 replies

5D mark ii not recognized, Eos Utility 3

HIAfter updating to Catalina , Eos 2 no longer permitted remote shooting but continued to allow file transfer. After updating the EOS utility to version 3 the camera is not recognizable.  Does anyone know if this is a generalized problem or specific ...

paull by Apprentice
  • 7 replies

Webcam software on Rebel XS EOS?

I have read that as long as there is live view, the beta webcam software works - but I cannot find the Rebel XS EOS on the canon site listed for webcam software?  Any ideas?

netrate by Apprentice
  • 9 replies

Resolved! Canon camera and macOS Big Sur

I can not import anymore my photos (tooken with my Canon Rebel T7i) to my Mac Book Pro since the last version of macOS have been installed (macOS Big Sur 11.1). I have asked Apple about this problem on their Apple community forum, link here:https://d...

Yvente by Contributor
  • 22 replies

DPP 4 searching by file name

OK so am I being dumb? But is there a way to search for a photograph by it's file name? I've looked and looked for a search option but can't seem to see one. Hope someone can help as it's driving me mad having to scroll through a huge folder to find ...

Resolved! The camera was disconnected during downloading

Has anyone ever come up with a real solution for this error from the Windows 10 version of EOS Utility? Happens with my R5 and all the latest camera and computer updates. Tethered, using the Canon R5 supplied USB-C cable on the computers power port.T...

Can't adjust aspect ratio in DPP4

I do my initial editing in DPP4 and the first thing I do is change aspect ratio to "Free". But tonight I cannot change aspect ratio, seems to be greyed out.  Any ideas what I am doing wrong, must have changed a setting without noticing. Never been ab...

Lundavra by Enthusiast
  • 5 replies
Getting started

New to the community? Here's some information to help you get acquainted:

06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM