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EOS VR utility MP4 import issue

I have the R5C and RF 5.2mm dual fish eye, & while the raw CRM videos are importing fine, EOS VR Utility doesn't import MP4 files anymore, while before it did? I get both "There is one or more clips the application cannot handle" & "There are no clip...

EOS Rebel T6 Encryption key needed for Canon Camera Connect

I have a Canon EOS Rebel T6 camera.  I'm trying to download pictures to my Android. I'm trying to connect to the camera, but it keeps giving me an error.  I've downloaded my Canon Camera Connect, and the SSID comes out as my wifi, but when I look for...

T3Edge by Apprentice
  • 1234 Views
  • 1 replies
  • 0 likes

Canon Camera Connect won't run on Android 10

Can't connect EOS R5 Mark II to Camera Connect Hello! I've discovered the issue why I cannot connect and this is because the latest Camera Connect app needs at least Android 11 to run, but I have Android 10 and I'm not about to get a new phone just f...

JP_EULA by Apprentice
  • 2015 Views
  • 2 replies
  • 0 likes

Canon connect won't transfer recent photos

I have a Canon EOS m200. I use Canon connect to transfer photos from my camera to my Google pixel 6A. I tried to do this recently, and my most recent pictures do not appear. I removed the SD card from my camera and tried to transfer photos to my comp...

Unable to update R5II firmware from 1.0.1 to 1.0.3

With my previous Canon cameras this has been a simple process. With the R5II it's been remarkably painful.I downloaded the firmware 1.0.3 dmg file from Canon support page but it will not open on my M1 MacBook Pro with latest version of Sequoia instal...

Canon Connect shows 403 error

I used Canon Connect to download pictures from camera to my iPhone and it worked fine. When trying today, keep getting 403 error. I uninstalled the app, made sure camera settings are correct with correct wi-fy settings, cleared cache/cookies on iPhon...

lcr by Apprentice
  • 4229 Views
  • 7 replies
  • 3 likes

Can't Update R5 firmware to 2.10

R5, USA, current firmware is 1.5.0, trying to update to 2.1; Mac OS Sequoia 15.4.1.  When using EOS Utility 3 with USB connection, the utility software and camera talk to each other but I get the message "The selected file is not the appropriate upda...

kmonroe99 by Contributor
  • 4573 Views
  • 10 replies
  • 0 likes

crop not working in DPP

I cannot use the crop function in DPP 4 it will work for a couple of images, but then only offers realign adjust, and opens darker, sometimes I can click revert to shot settings, and it will work again, but usually even that is not available. Also, p...

Resolved! Convert CR3 to jpg in Android?

Does anyone know of a free app for converting CR3 RAW files to jpg for use on an Android device? I know there are free sites that will do that, but I'd prefer not to hand off my photos to a third party if I don' have to. Steve Thomas

stevet1 by Authority
  • 2361 Views
  • 3 replies
  • 0 likes

DPP Download for Windows Canon EOS 70D

I'm struggling to find the desktop download for DPP, there is a link to the mobile app within the EOS 70D page.  Could someone please point me in the direction of the windows desktop version.  Thank you!

cdubaz by Apprentice
  • 1107 Views
  • 1 replies
  • 0 likes
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