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Resolved! Trying to update firmware on my 5D Mk IV

I'm in a quandary and would appreciate your advice.  I've written on here already recently about some issues with my 5D Mk IV, which have been resolved,  Now I would like to update to the latest firmware.  The problem is that I have updated to Sonoma...

JulCus by Contributor
  • 702 Views
  • 3 replies
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Canon Utility 3.18.5 won't launch

Canon Utility 3.18.5 is not working reliably when tethering my 5DsR camera.  I've been using the Canon Utility without any issue up until I recently started using a 5DsR camera last January 2024.  I can't get the app to start up without getting the e...

sonny56 by Contributor
  • 385 Views
  • 0 replies
  • 0 likes

Cannon Camera Connect app won't connect with EOS 4000D

I am using an EOS 4000D camera, I have always been able to connect to the camera connect app without issue however since the app update earlier this year I’ve not been able to connect properly. I am following all instructions to connect via the camer...

Digital Photo Professional will not run

From checking  previous messages on this board and elsewhere, it appears I've found an unsolvable problem with Canon's Digital Photo Professional 4 In short, the program will not run and crashes on every attempt to start it. This is the latest versio...

kevinh by Contributor
  • 3046 Views
  • 8 replies
  • 0 likes

Looking for a large image preview in EOS Utility 3

I currently have a "Canon EOS 6D Mark 2". I have been utilizing "ESO utility 3" on my Windows 11 laptop to look at my photos as I take live, but the downside is that it only shows up as large thumbnail images. Is there a setting inside "ESO utility 3...

DCA1981 by Apprentice
  • 4541 Views
  • 8 replies
  • 0 likes

New option for faster RAW processing with DPP v 4.19.10

Canon has updated their main software apps on mobile, PC/Mac to work with the new EOS R5 Mark II. I found that the new DPP has a setting to speed up RAW image processing when saving finished files. Open the settings and find Image Processing 2, selec...

Screenshot 2024-08-21 at 18.55.32.jpg

Resolved! DPP Properties Display will not allow change

Have been using DPP for years. Recently the "properties display" stopped being changeable. Just allows the same five default display parameters. But lenses never shows. I used to like the display to see what parameters or setting I messed up on. Now ...

Unable to download videos and photos from image.canon

Canon g7X Mark III have the image.canon app where all the images are transfered to and so I can access them on my phone or mac book. However 30 days have passed and I am unable to download the videos or photos. Any way of recovering them before they ...

Shay04 by Apprentice
  • 336 Views
  • 1 replies
  • 0 likes
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