Loop of death:
EOS VR plugin , the HEVC codec has not been activated.
CSA tool to use paid function. and restart the premiere, but never gets activated.
Hello, I'm using Premiere Pro 25.0.0 and EOS VR Plugin 1-5-10-2-10I on Macbook Pro M1 (Sequoia 15.1)I've paid the annual subscription of the plugin.But the plugin does not appear in Premiere.How to proceed?Much appreciated, Pablo
I have a Canon EOS 250D / Rebel SL3 DSLR that I had hooked up to my PC as a webcam using the EOS Utility and it worked great. I recently upgraded to a 2025 MacBook air with M4 and am trying to get the EOS Utility 3.16.11 to install and it extracts th...
Hi there,Hoping to get some help attempting to download images to my IPhone 13 from my Canon Powershot ELPH 530 HS. The last time I used this camera was probably 2022 and had no issues downloading images to my IPhone at the time. When I try to connec...
Canon EOS Rebel T3 EF-S 18-55 IS II Kit
Hello - I am helping a friend go through items that were her mother's. I have a Canon EOS Rebel T3 - never used, still wrapped in box. It has the CDs for installing the software but they are for Windows 7. Does...
Hi — I used to be able to import photos from my camera (EOS RP) to the camera connect app on my iphone ( I believe only through bluetooth) and now it doesn't work. It often shows that it is bluetooth connected but when I click import, it says switchi...
Hi, I am looking for software to upload and organize photos from my canon EOS 5D Mark IV, and from what I can tell, it should be the EOS Utility software. I have tried multiple versions of it, but it just locks up and I have to force quit. Is there a...
I recently upgraded Canon Camera Connect on my phone from 3.2 to 3.4. I know that this upgrade requires a Canon ID, which I have, so that's fine. But when I launch the upgraded app for the first time and try to log in with my Canon ID, the login fail...
I had been using a canon EOS r and perfected my editing. I upgraded to Canon EOS R6 Mark ii in the beginning of the year. Well now none of my editing matches and the presents don’t work. They colors and everything. Is there a way to fix this? I don’t...
Hi all,
Is there any way that I can view a true RAW capture in DPP? I shoot at JPG and RAW at the same time (2 different cards). When I view the RAW version it looks the same as the JPG version. I noticed that the RAW files are being displayed with t...
I've been connecting my SX620HS wifi camera for years with image.canon, but now I'm being forced to upgrade the app, which won't install. error code 1001: installUtilLib.dll: unknown error. I'm on Windows 10 22H2 and unable to access my uploaded ph...
Hello,My workplace uses an EOS 5D Mark III Canon camera for our Ortery 2D PhotoBench 100. We are thinking of upgrading our Ortery PhotoCapture software to the latest version, however, my one concern is that after speaking with Ortery they were heavil...
I am trying to let my daughter use my old camera EOS 40D for school. I have the disk to load on her computer, but it won't allow. Says disk is not support needs update. Canon has retired the 40D so i cannot not find the utility download. Anybody got ...
I am unable to upload raw files from Camera Connect to image.canon. I use a EOS R6 Mark 2 camera, and Google Pixel 8 Pro phone. Is the a setting that would allow me to do that?
