11-11-2024 05:14 PM
Hello Canon family, I am a new Canon owner and I have encountered a problem while attempting to set up my EOS R50. I am unable to connect my camera to my device(s) because the app isn't available in my country. Is there a work around or alternative to having to manually upload my images and videos?
😞
11-11-2024 08:00 PM
Hi SunshineC,
We're sorry to hear that you may be experiencing connectivity issues with your camera. While our Community members may be able to chime in with possible solutions, we are unable to offer direct support to users located outside the US.
For official support in your region, however, please check out our Global site and select your region HERE.
09/26/2024: New firmware updates are available.
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