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DPP4 won't open on Windows 10

I have installed this program on my new laptop and it will not open. I have been on the phone with a Canon rep and he was unable to help me. The program picture will pop up breifly (black box identifying the name of the program) but then closes. I us...

whyfret by Contributor
  • 5937 Views
  • 16 replies
  • 0 likes

Canon Digital Photo Professional

Unable to edit raw (.CR3) file of image capture by EOS R camera (lens used 100-400) in Digital Photo Professional (DPP), Ver. 4.Whenever the selected image is being transferred to edit mode in DPP and it is enlarged to 200%, 300%, a progress deep sha...

Prasanta by Contributor
  • 6477 Views
  • 8 replies
  • 0 likes

iOS Monterey | 5D Mark II

I'm attempting to transfer files (camera to iMac) utilizing an IFC-200U cable. The computer isn't detecting the camera at all, and I've downloaded the newest software versions that are shown from the Support Downloads Page.  Even though the Canon web...

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Resolved! Canon 90D Profile Calibration For Lightroom 6

I am using Lightroom 6 and don't wish to upgrade to CC. With CR2 files Lightroom 6 has built in profiles that can replcate the in-Camera profiles (eg Camera standard/Camera faithful etc.) Unfortunately Lightroom 6 Can't handle CR3 files so I have to ...

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Chris_N by Enthusiast
  • 11309 Views
  • 9 replies
  • 0 likes

DPP4 - Failed to Open Photoshop (Transfer to Photoshop)

Hi all, Recently I cannot Transfer my pictures (RAW-files) to Photoshop from DPP4.I have done this many times before for at least a year, but since 2 weeks it does not work. Through the Tool menu, in DPP4, I click "Transfer to Photoshop" but now it j...

Mattias by Apprentice
  • 3674 Views
  • 3 replies
  • 0 likes

EOS utility not working

I have rebel t6 and I use EOS utility often. It hasn't given me a single problem until I've recently updated my drivers on my pc. Now, everytime I go to "live view shoot" the app just goes away.Does anyone know what the issue might be? Technically th...

Joey3 by Apprentice
  • 2863 Views
  • 6 replies
  • 0 likes

EOS Utility "Camera settings" greyed out

Hi there,  Trying to access camera settings on a 5D Mark III (to change the owner and artist name) and the menu is greyed out. Connecting via USB to the computer (the computer can recognize the camera 100% - I used EOS camera info V1.2 to test it).  ...

EOS grayed.jpeg
a_mask by Apprentice
  • 4903 Views
  • 4 replies
  • 0 likes

DPP Unusable

I recently tried out Canon's Digital Photo Professional software and I'm really happy with the improvement in my images out of camera vs importing into Lightroom.  However, I'm not at all happy with the way the software behaves.  It seems very unstab...

daneaffr by Contributor
  • 4699 Views
  • 9 replies
  • 0 likes

USB Tethering Connection Repeated Loss on EOS Rebel T5

Hello, I'm desperate for help.  I've been using my Rebel T5 for several years with minimal tethering connection issues.  When switching to Windows 10 earlier this year, I would get occasional connection losses that have gotten progressively worse.  I...

Hammuh by Apprentice
  • 2402 Views
  • 4 replies
  • 0 likes

Canon connect

Hi! Canon connect doesn’t show all my photos from my camera. Does anyone know what happened? It stopped transferring my recent photos

Atibon by Apprentice
  • 1716 Views
  • 0 replies
  • 0 likes

EOS Utility crashing mid-transfer via USB

Sup y'all. So, I have an EOS 1300D (Rebel T6..? I think) that has been serving me for several years now and that's nice. I have always used EOS Utility (via USB cable provided with the camera) because frankly - it does the job well and it organizes e...

Resolved! DPP 4.15 Error message

HiI have never used DPP, normally Lightroom and a little Photoshop. I have just tried my first focus stack that I took on my R5.I selected my 15 images (JPEG 5000 x 5000) and clicked start depth compositing tool and got the following message:-"Cannot...

DNG by Contributor
  • 6163 Views
  • 12 replies
  • 0 likes
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