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Resolved! Uploading Photos to Canon Image Gateway or Google Drive

To Whom It May Concern: My name is Andrew Wissler. I have a question about my Canon PowerShot SX620 HS. When I upload photos to Canon Image Gateway or Google Drive, is there any way I can change the folder(s) that the images download to, and if so, h...

Resolved! Quick Preview - how to rotate?

We have a Canon 6D Mark I which we use for food photography. We often mount the camera on an arm facing straight down onto a table. We use EOS Utility 3 on a Mac (10.14).  Recently, somehow a setting has been activated where the main preview window i...

Resolved! Need help wire hdAlbum EZ

I am woring on a book and want to add text in Spanish and need to use the ñ, á, é, í, ó and ú characters. I am using a Mac with an english keyboard, to create the characters above I jus hold the key down and oick the option I need, This does not work...

Resolved! EOS Utility stopped working (version 2.13.10.0 on windows 10)

Hi I am using EOS utilty version 2.13.10.0 on windows 10 for more than 6 months on 2 different computers with excatly same settings for remote shooting with Canon EOS 100D directly connected to the PC with USB cable.2 days ago the EOS Utility stopped...

Greg1 by Apprentice
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Failed to save images via Eos Remote to Iphone X

Hi,  I have a Canon 70D and saving images using EOS Remote App on my Iphone X. I've not had any problems saving images using this app up until yesterday. It now says "Failed to save images" but it will allow me to delete images on the app itself as w...

MyThy177 by Apprentice
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  • 5 replies
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Resolved! DPP failed to start Photoshop

I am running DPP v4.7.21.0 on Windows 10.  I also run Photoshop Elements 2019.  I have imported RAW images to DPP but when I try the Transfer to Photoshop menu item in DPP I get an error message 'Failed to start Photoshop'.   Is there anything I can ...

Changing wi-fi password

My Canon Connect wi-fi password is a very long list of numbers, nothing I could ever remember. Does anyone know of a simple way to change that password into something an old photographer might remember? Thanks

Canon Connect App ios13 crash

After the first launch my App working fully, but after wifi setting up and disconnect and quit from the app, the second launch is crashed, just the notification from bluetooth turn on, even if it’s enabled.The app doesen’t run.Drop me out to the ipho...

EDSDK save image on local host ?

hello i am using C++ i would like help to save image on computer i am using windows visual studio 2017  , my code works fine capture the image , but it doesnt save the image on computer so please help me 

Resolved! Unable to display Histogram in DPP4

What am I doing wrong? I can't get the histogram window to display the histogram.  I can make the histogram window appear and disappear. I can dock the window or float it on the screen.  But the histogram window never opensand shows me the histogram....

How to see just AEB Bracketed photos in DPP4

I'm new to DPP4 and I'm trying to use the HDR feature with my AEB bracketed real estate photos.Is ther a way to filter or sort through to just show the shots that I took bracketed as opposed to having to find and select each picture manually?

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