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date/time info

I received the memory cards from a Vixia HF R52 camcorder.  The .mts video files saved on the memory cards do not have the date/time info embedded in the videos.  Is the date/time info still available somewhere on the memory card?  Is it possible to ...

cwillis by Apprentice
  • 0 replies

Vixia hf r50 isn't recognized by my computer with Windows 10

As the topic states, my camera won't connect to my pc. It makes the noise it's connected then quickly goes away. I have no idea what to do. I was hoping to use it for my streams on Twitch, but it not connecting is very confusing and irritating. Can a...

Fino3420 by Apprentice
  • 1 replies

ZR25MC tape does not eject

 Tape starts to eject but stops after moving out about one eigth inch. After a few seconds tape carrige will move back.Had same problem repaired under warranty. The tape that is in camera Will not play, fast forward or reverse. Shows "eject tape" err...

Canon Vixia HF R600 Depth of Field

I just obtained this camcorder recently, and I need assistance in managing the depth of field. I would like to record an interview with a single individual, and would like their face to be totally in focus, but their background, which is like 3 feet ...

habanero by Apprentice
  • 9 replies

Which camcorder can do unbroken mp4 files

I have a gig where the client needs mp4 files immediately after games. Is there a camcorder such as the g30 or xa25 that'll record unbroken mp4's? I had a G20 and the AVCHD workflow really flowed me down and took forever. Any help is appreciated.

Canon xl1

Hello,I have a Canon XL1 and i need to change it to 520/ 50 for my mini DV mini DV deck is a sony DSR-1800 and it comes up with an error saying use 520/ 50.and my Canon XL1 is 620/60 i have been told. Thanks for any answers 

Resolved! Manual record levels for external mic HF R600?

I recently bought this camera to record videos and audio of my daughter playing piano.  She'd like to create an audio CD to give to family members.  We are using a Rode video mic pro external mic.  The problem is all the audio gets recorded at the sa...

Canon Optura 300

hey wat's up!...I have an Canon Optura 300 that I've bought from Ebay but I need the driver software for communicationwith my PC so that I can download my works from the cam can you help me out here please, much respect and thanks.

Can't download video from my Legria HF G10

My Canon Legria HF G10 camcorder has been working fine for years, but for some reason I can't download the video file I shot last night. I am using Windows 7 Professional 64 bit. My PC recognises the camcorder when I plug it in with the USB cable, bu...

Canon-utilityerror.JPG Canon-deviceerror.JPG
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