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Resolved! G20-30-40 Exposure Control

OK, I have plenty of experience on the XL1, 1s and XL2 recording school plays and dance recitals.  I frequently use full manual and adjust shutter and/or iris with each new scene. I would like to be able to do this with the G series cameras--BUT expo...

Resolved! G40 Recording Mode Changed

On a G40 I had very carefully set my recording mode to 8 Mbps and double checked it. I took the camera on a shoot and it had changed, without my knowledge, to 17 Mbps. All of the video I shot was at the wrong frame rate: 29.97 instead of 59.94. Now I...

chris319 by Contributor
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  • 1 replies
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Vixia HF R600 not recording

I've had my camcorder for a couple months, but I haven't used it very heavily and there are no scratches/dents anywhere. Recently, I have discovered that when I try to record, the time stamp indicator thingy says "00:00" and doesn't go up. I have a L...

Does the camera save custom white balance?

Hi, I have a Vixia HF R42. If I adjust custom white balance, what happen if I shut down the camera? Do I have to redo the custom white balance or will the camera remember the setting? Thanks, Luc

taquin21 by Apprentice
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  • 1 likes

Resolved! G40 Firware update

I am atempting to update the firmware on my G40 but there is no option in the menu for firmware. The picture of the menu in the pdf that came with the update does not match mine. Anyone else have such an issue? Also there are no GPS setting which als...

bongo264 by Apprentice
  • 4526 Views
  • 3 replies
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G40 Recoring Duration Display

Is there a way to change the viewfinder display of the recoring time from total recording time to the running time of the current scene, i.e. the time since the start button was pushed? I want to know how long the current scene has been recoring.

chris319 by Contributor
  • 5483 Views
  • 3 replies
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Frame rate of MTS file

I have a Canon Vixia HF M500.  I have always used the AVCHD setting while recording so that I can create high quality DVDs as well as compress in post production to upload to the internet.  I have taken a two year break from video production, but now...

Anonymous by Not applicable
  • 6941 Views
  • 2 replies
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VIXIA HF M500 HDMI 4:2:2 output?

Hello,Does anyone know if the Vixia M500 outputs "raw" video via the HDMI port in 4:2:2 format rather than the compressed format saved on the SD cards?  I'd like to connect a field recorder to the camera to get better quality.  The sensor is really g...

alinsdau by Contributor
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  • 3 replies
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VIXIA R800 not connecting to ATEM Television Station via HDMI

I’m having a problem linking a Canon Vixia HF R800 to an original ATEM Television Studio switcher. While the camera connects using a 50 ft HDMI cable for our downstairs Saturday evening worship service, when I bring it upstairs it will not connect us...

gtay200 by Apprentice
  • 3809 Views
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Vixia HF R500 LCD flickering

The lcd screen is flickering and recording seems comprimised as well . Here's a link to a youtube video of it.  https://youtu.be/H3aUGWi4PeQ Any help would be greatly appreciated.Thanks, Tony

twright by Apprentice
  • 4880 Views
  • 1 replies
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Vizio hf r600. hdmi won't connect.

Ok, so I'm fairly certain this is the last piece of the puzzle. My camera is connected via usb, the software is installed, everything on my computer is up to date. However, the hdmi cable won't connect. When it's plugged in via hdmi, the computer doe...

Taylorb by Contributor
  • 6097 Views
  • 4 replies
  • 0 likes

Canon HF R800 Support LANC Wired Remotes?

Hi guys! First time posting on this forum. I'm looking for some help. I recently purchased a HF R800 camcorder to use for self filming my whitetail deer hunts and I bought a LANC wired remote. Once I recieved both I quickly noticed the LANC plug was ...

akantola by Apprentice
  • 4448 Views
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Vixia HF R800 Wifi help/Firmware?

Hello All, My manual says the device is supposed to have wifi, but I can't find wifi settings in any of the menus. The manual isn't very helpful as I never see the wifi symbol after pressing the home button. Doesn't matter if I am in playback mode or...

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