I just bought this camera and am using Mp4 and a memory card, because the software didn't recognize the camera to transfer from the internal memory. My computer and Imovie both recognize the memory card. Yay! BUT, the camera has divided my 3 hours...
Thanks -- I actually did contact support via email and was a bit dismayed at the lack of resolution for the problem, so thought other users might have ideas.
I'm having the same problem. VERY VERY VERY frustrating. I tried the suggestion of opening image cpature, but the camera files are showing up as wav files, not video. Any reason why this should happen. Calling Canon tomorrow and if I can't get this...
Just bought this camera and had the same problem with it not showing up in Finder when using USB cable. If I removed the memory card, however, it did show up. I tried your very clear work around and it worked great. Thank you. I also deleted from Im...