Hello I have a Canon Legria HF R57 camcorder and I am trying to download a movie without success. Windows 10 can 'see' the camcorder (in Devices and Printers) but no files inside it. Canon's recommended software for video import is Pixela's Transfer ...
Hello My canon optura 20 sometimes has vertical lines that look like window shutters on a patio door, sometimes just black screen. ( looks like vertical shutters) Sometimes they go away and I can view and record just fine. When in playback mode never...
I have 25' tripods for shoting sports. I would like to use the remote control from underneath the camera. Currently the sensor on the camera only allows you to use the remote control from behind the camera. Can I change the direction of the sensor...
Hi! Thanks so much for taking the time to read my post and hopefully answer my question! I am trying to record an interview. I have two lav mics (not wireless.) Can I plug them both into the camera inputs and use them or will I need to go through a m...
Brand new camcorder and memory card. I am receiving "process terminated with error" when attempting to initialize my class 10 SD 128G Patriot memory card. Upon closing out the error msg I then get "check memory card," of which I removed and resert...
Hi, my research team has purchased Canon VIXIA HF600 camcorders, but they do not work well with Sound Grabber 2 external microphones. The camcorders get constant noise when they are connected with the mics. The following is the specification of the S...
I emailed support yesterday and got no answer. It's past 8-12hrs the automated system says support will respond within. My cam has been exhibiting a clicking noise upon playback. I can illustrate it in two different videos I've uploaded to YouTube. I...
I recently purchased a Vixia HF20 on eBay used, but in really good condition with all original packaging and contents (the guy said he used it a couple times and then it sat unused), and after using it a couple times I found that in the videos I reco...
I've got a Vixia HF S200. Ordinarily, I record via HDMI out into a NewTek Tricaster. Yesteday was my first time to record on an SD card, actually a Sandisk ultra plus 64gb micro SD with an adapter. I recorded an interview with a client where we did t...
Dear Community Members: i own. Vixia HD30. Unfortunately, the tape unit inside the camera does not unfold and open when I open the camera body housing. Has anyone encountered this problem and are there any self help solutions to the problem. The cam...
I just purchased the R72 and other than basic set up there are no instructions included with it. Is there a link to where I can go to down load the manual? I am trying to move video files off the camera on to my desktop and after hooking it up, usb c...
I am having troubles with memory cards in the camcorder. I put a card in and its says check memory card. i bought a new one put it in and same thing. where can i format that card. i think that is all it needs but i cant find format, thanks kevin
Want to use my VIXIA HF R400 as a video input to Skype on my PC laptop. What's the easiest and least expensive way?
Hello! I purchased this refurb HF R500 from the Canon Official Store in November. It worked well until last month when it suddenly stopped focusing when zooming. I've tried full auto as well as setting every focus related item using "P" mode as well ...
I have a Canon HF G30 camcorder. The OLED is not working. It's gone black. Is there a button or setting I need to change, or is the screen broken? I have tried shutting it on and off and resetting to factory settings. Any other ideas? If it's broken...
