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LEGRIA HF R57 Error trying to download movie to PC

Hello I have a Canon Legria HF R57 and I am trying to download a movie to my Win 10 PC. I am getting an error that the camcorder is not connected to the PC. The battery is charged in the camcorder and attached to the PC via the USB cable. The camcord...

My computer wont detect my Canon vixia hf r400

Please Help me. My computer wont detect my Canon vixia hf r400 im running windows 8 and I tried everything from installing the drivers to the USB ports, I have my ports in legacy mode and still wont detect. I have USB 3.0 ports but I can't imagine it...

VIXIA HF R700 vs VIXIA HF R600 battery life

I'm considering one of these two camcorders. I understand the VIXIA HF R700 comes with the BP-727 battery and has a longer life. Would the VIXIA HF R600 using the BP-727 battery would have the same duration as the VIXIA HF R700?  Can the BP-727 batte...

kent510 by Apprentice
  • 4479 Views
  • 1 replies
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Vixia HF R52 "lost" video shots.

My Vixia HF R52 had been losing video shots. This is the 2nd time that it happened. Returning home from a vacation I found out that 2 days of AVCHD  videos could not be found. Upon downloading to the computer with Pixella those 2 days were skipped.. ...

Bimbing by Apprentice
  • 3560 Views
  • 2 replies
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Download and SD Card problem

Hello I have a Canon Legria HF R57 camcorder and I am trying to download a movie without success. Windows 10 can 'see' the camcorder (in Devices and Printers) but no files inside it. Canon's recommended software for video import is Pixela's Transfer ...

Optura 20 sometimes has vertical on screen when in record mode.

Hello My canon optura 20 sometimes has vertical lines that look like window shutters on a patio door, sometimes just black screen. ( looks like vertical shutters) Sometimes they go away and I can view and record just fine. When in playback mode never...

jtkkwag by Apprentice
  • 3571 Views
  • 1 replies
  • 0 likes

Question about using external mics on XA 30

Hi! Thanks so much for taking the time to read my post and hopefully answer my question! I am trying to record an interview. I have two lav mics (not wireless.) Can I plug them both into the camera inputs and use them or will I need to go through a m...

lisamke by Apprentice
  • 3180 Views
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Vixia HF R600 memory card initialize error

Brand new camcorder and memory card.  I am receiving "process terminated with error" when attempting to initialize my class 10 SD 128G Patriot memory card.   Upon closing out the error msg I then get "check memory card," of which I removed and resert...

Canon VIXIA HF R400 Clicking Noise on Playback

I emailed support yesterday and got no answer. It's past 8-12hrs the automated system says support will respond within. My cam has been exhibiting a clicking noise upon playback. I can illustrate it in two different videos I've uploaded to YouTube. I...

Vixia HF20 Blurry/Pixelation in Video

I recently purchased a Vixia HF20 on eBay used, but in really good condition with all original packaging and contents (the guy said he used it a couple times and then it sat unused), and after using it a couple times I found that in the videos I reco...

Vixia HFS200 Splitting Clips at 11:33

I've got a Vixia HF S200. Ordinarily, I record via HDMI out into a NewTek Tricaster. Yesteday was my first time to record on an SD card, actually a Sandisk ultra plus 64gb micro SD with an adapter. I recorded an interview with a client where we did t...

gigtime by Apprentice
  • 4415 Views
  • 2 replies
  • 0 likes

vixia hd30 tape unit does not open

Dear Community Members: i own. Vixia HD30.  Unfortunately, the tape unit inside the camera does not unfold and open when I open the camera body housing. Has anyone encountered this problem and are there any self help solutions to the problem. The cam...

Vixia HF R72 Instruction Manual

I just purchased the R72 and other than basic set up there are no instructions included with it. Is there a link to where I can go to down load the manual? I am trying to move video files off the camera on to my desktop and after hooking it up, usb c...

SallyW by Apprentice
  • 8768 Views
  • 9 replies
  • 0 likes
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