Inspite of two returns to Canon to address this issue it still remains. Each time i press the stop/start button when videoing the camcorder registers a click noise.Does any one else have the smae problem? is it normal? Please advise Ray from England
I have a new HF R82 running 1.0.0.0 firmware. There do not seem to be any firmware upgrades, but my menus definitely do not match the manual I downloaded labeled 280HFR800K. I am trying to upload files via WiFi to an Access Point. I configured the a...
It appears that the charging port is damaged. The camera works fine with a charged battery. Is there another way to charge the camera/battery?
When I plug in the USB cable to download the videos, I get a pop-up message that says "Too many photos and MP4 movies. Disconnect the USB cable". How can i download the videos then??? Please advise
I have four of these cameras, an r800, an r50 and two r500s. All of them have the same issue - they look fantastic on the screen and even on the HDMI out on a TV, but when I go look at the files the colors are washed out and the brightness is reall...
Hello, I have screen flickering Problem with my Canon Legria HF R506. When I switch ON it works fine for about 30 seconds or so (both viewing and recording) but after that it starts flickering with multiple color pallettes (both viewing and recording...
Hello, I have a question about my new Canon R800 that I purchased online a few months ago. I use this camcorder quite often to film trains, however, I've noticed that a lot of my videos are comeing out with a very high amount of camera shake, in some...
Bought a used R500. Everything except sound seems to be working fine. When playing back video you can barely here any audio. If tuning up volume on PC there is lots of background static/snow noise and you can barely make out the audio that I would...
Greetings, After following this guide: http://support-th.canon-asia.com/contents/TH/EN/8203112200.htmlWe have encountered and issue. When tryint to transfer video to PC via access point we get this message:"wifi functions are not available in this in...
Hello, I just purchased a Canon HFR72 in part to use the Canon Camera connect app to allow remote control of the camcorder as advertised, along with streaming what the camcorder is recording on my iPhone, and so far am having no luck. From what I hav...
Hi , I have just purchased Canon HF R76 with intention of recording some lectures now i am trying to connect the camcorder to my Andriof smartphone with Andriod 8.1 version. Firstly i cannot connect Canon Camera App thru my phone to camcorder. pleas...
Hello Canon gurus, I had an incident in which part of my data was corrupted (lost) on import. The XF 300 Folder structure came through without the index.mif or the journal, so the XF utility did not recognise the folder. Not sure where or when it hap...
I follow the instrutions to get the Camera Connect app connected to my R82, but once it's connected, there is no access to any recorded videos, just still images. When I click "Camera Settings" I get the error "This function cannot be used with the c...
Hi all, I have bought an external microphone for my canon legria hf200 camcorder. The microphone is akg c1000s and I use it for interview purposes. The problem as stated in the subject is the white noise that occurs. Especially when I turn the volume...
Below are two frames shot with the same amount of lighting at same time, the first from an iPhone and the 2nd from Canon Vixia g20 WIth iPhone: With Canon: As you can see the canon color is dark and color of skin is washed out. It is set to man...
