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Problem with my Canon Legria HF R506

Hello, I have screen flickering Problem with my Canon Legria HF R506. When I switch ON it works fine for about 30 seconds or so (both viewing and recording) but after that it starts flickering with multiple color pallettes (both viewing and recording...

batemanj by Apprentice
  • 2670 Views
  • 1 replies
  • 0 likes

Issue with Camera Shake/Vibrations for the Canon R800

Hello, I have a question about my new Canon R800 that I purchased online a few months ago. I use this camcorder quite often to film trains, however, I've noticed that a lot of my videos are comeing out with a very high amount of camera shake, in some...

noahvk by Apprentice
  • 3162 Views
  • 2 replies
  • 0 likes

Vixia HF R500 recording almost no sound

Bought a used R500.  Everything except sound seems to be working fine.  When playing back video you can barely here any audio.  If tuning up volume on PC there is lots of background static/snow noise and you can barely make out the audio that I would...

XC15 - Can't connect to wifi ( access point )

Greetings, After following this guide: http://support-th.canon-asia.com/contents/TH/EN/8203112200.htmlWe have encountered and issue. When tryint to transfer video to PC via access point we get this message:"wifi functions are not available in this in...

Decha by Contributor
  • 4090 Views
  • 3 replies
  • 0 likes

Canon Legria HF R76 cannot connect to Canon Camera App

Hi , I have just purchased Canon HF R76 with intention of recording some lectures now i am trying to connect the camcorder to my Andriof smartphone with Andriod 8.1 version. Firstly i cannot connect Canon Camera App thru my phone to camcorder.  pleas...

Salvaging Folder structure files

Hello Canon gurus, I had an incident in which part of my data was corrupted (lost) on import. The XF 300 Folder structure came through without the index.mif or the journal, so the XF utility did not recognise the folder. Not sure where or when it hap...

Canon legria hf200 white noise

Hi all, I have bought an external microphone for my canon legria hf200 camcorder. The microphone is akg c1000s and I use it for interview purposes. The problem as stated in the subject is the white noise that occurs. Especially when I turn the volume...

Vixia G20 Color Washed Out

Below are two frames shot with the same amount of lighting at same time, the first from an iPhone and the 2nd from Canon Vixia g20 WIth iPhone:  With Canon:    As you can see the canon color is dark and color of skin is washed out.   It is set to man...

IMG_0575 copy.JPG withcanon.png
benzwm02 by Apprentice
  • 2566 Views
  • 1 replies
  • 0 likes

Canon XA10 digital hits at the top of recorded footage...

My Canon XA10 is producing digital hits at the top of my recorded footage. It happens both on a SD card and on its internal hard drive... Anyone else having this issue????? In have a big shoot in February so a quick answer is required.... dtpvideo

XF200 File Transfer.

Good morning folks, I am after a bit of simple help.I am not a videographer, I make Instructional Videos for leatherwork so treat me like a video idiot.I have just bought myself a Canon XF200 which seems to do what I want it to.The issue I am having ...

Stereo Audio into XA35 ?

Newbie to video, experienced project audio studio, pro musician.   Goal - high quality HD video with stereo audio, with more online presence vs. so much on the road.  Possibility of DVD production for sale, but at least YouTube exposure. The brand ne...

Gallier by Apprentice
  • 3437 Views
  • 2 replies
  • 0 likes

Resolved! Vixia HF R600 is no longer recording any videos?

We just purchased the vixia HF R600 video camera a couple of weeks ago.  We have already recorded several videos, played them back on the camera, and uploaded some on the computer.  Today, we recorded several videos but only one was recorded.  All ot...

JSeib9 by Apprentice
  • 6088 Views
  • 8 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10


03/28/2023: New firmware version 1.0.3.1 is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.