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Canon Vixia HF R800 Discoloration

For the past 5 months, I've been using a Canon Vixia HF R800 as a webcam using an Elgato Cam Link. It's been working great, but randomly today when I turned it on, the colors are all purple, and there are lines going down the frame. I don't know what...

My Great Capture Screenshot 2020-05-08 14-20-50.png

HFG20 not saving exposure

Hey Canon brain trust.  I've been using Canon's for years.  I have an HF G20 we use for streaming with our church service.  For some reason I can save my settings to an SD card. However, it never stores the setting for exposure so every time we power...

Resolved! GX10 & G40: Cannot connect to an wifi access point

Hi, on my G40 I was always wondering why the camera wasn't connecting to my wifi network. Ever thought it was a bugged firmware or so. Today I got my GX10 and the problem is exactly the same. conencting directly to the camera works... but if I want t...

Canon Vixia HF20 - doesn't recognize charger is plugged in

Help!My Vixia HF20 will not recognize that it is plugged in with the wall charger.  I've tried changing batteries (didn't change) and I tested the wall charger to confirm it is putting out the stated DC voltage.  The camera has been in its case and u...

erruggie by Apprentice
  • 6 replies

XF400 & XA50 Picture Profile Limitations

I have both of these cameras and use them for live streaming and more traditional filming jobs. I chose them mostly for their ease of use, good sound capability and picture quality. With good lighting the 1" sensor on these cameras gives excellent re...

mikew124 by Contributor
  • 11 replies

G40 unstable battery connection

Hi all,Does anyone have a quick fix for the battery connection or is it strictly a repair item? When power is on, the slighted lift or bump on the battery shuts down the camera down.

vixia hf g10

I have had it for years, always reliable.  Latey If i record lets say 25 minutes.  when I pull out the 32 gig card,  instead of one file of the continuos video, it has it in 2 files.  What am I doing wrong.  Thanks

bowmanmt by Apprentice
  • 5 replies

Reluctant to update firmware

A few months ago I purchased a Canon XA40 with firmware version everything worked fine for the first couple of days until I updated the firmware to version and almost immediately it started showing various error messages ie. card not...

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