Canon Pro100s and Adobe Photoshop. Print Studio Pro not working. MacBook Pro

[Maggie_White]

I have alway use the "Print Studio Pro" Plugin in Photoshop in the File>Automate Drop Down. But since update in Photoshop it has disappeared and I can't get it back. I phoned Canon who were useless as they sent me a "Fix" which had nothing to do with this Problem. (The FIX they sent me was for "Fine Art Profiles" - Can you beleive it) Is it a Photoshop or Canon Problem? Can any one help. I use a MacBook Pro 10.13.6 High Siera. (I haven't upgraded to the new Mojve yet).

[jrhoffman75]

You need to install it manually. process for LR and PS is the same.

https://community.usa.canon.com/t5/Professional-Photo-Printers/Lightroom-Classic-8-0-and-Print-Studi...

[Maggie_White]

Hi,

I tried that and although it says it's install it does not appear in the Automate drop down menu. Is it somewhere else?

M

[jrhoffman75]

Hi Maggie. Welcome to the forum. 

Just to confirm, you followed these steps:

To install PSP, go into Applications->Canon Utilities->Print Studio pro and run the Plug-in Installer. It will ask about LR (unless you don't have LR). Select "Next" Select Photoshop and click "Browse" Browse to App, find Adobe Photoshop, select the Plug-ins folder and select Open Select "Next" It should install.

If if you go to the Photoshop Plug-in folder do you see a folder called PSP?

[Maggie_White]

I have been to Photoshop>About Plug-in then the drop down menu. The is NO PSP there. Am I looking in the wrong place?

[jrhoffman75 · Accepted solution]

Go to Finder->Applications

Since you had a previous Photoshop (2018CC?) open that dropdown. You should see afoler "Plug-ins"

Open that dropdown

Copy "Print Stdio Pro" folder.

Do the same for Photoshop 2019CC and paste the folder into the "Plug-ins" folder.

I don't have earlier PS installed, but I will post a screenshot of my 2019 folder.

[Maggie_White]

 THANKS jrhoffman75, YOU ARE A STAR. That worked for me.

[Maggie_White]

Spoke too soon. Although it now appears in the Drop Down Menu of "Automate" it will not open properly.

[jrhoffman75]

What version?

Did you try quitting and reopening PS?

[Maggie_White]

Yes, I tried quitting and also did a restart. No Joy.

M.