10-31-2022 04:51 PM
I have a Canon Pro-1000. I use it a lot to print 8 1/2 x 11 sheets and 5x7 folded cards. Today it started failing (it's about a year old now). Sometimes it says there is no paper, and sometimes it starts pulling a card through, and then stops and says "paper jam". I've restarted it. Cleaned the roller. But it's chronic.
11-02-2022 12:54 PM
My first guess is, it is just worn parts. Probably the rollers.
11-02-2022 01:43 PM
Can you even buy new rollers?
11-02-2022 02:51 PM
For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.
We look forward to hearing from you.
11-02-2022 03:15 PM
It's still under warranty, so I'm not going to try and be a printer technician. I can tell by looking at it that replacing that roller would be a lot of work.
11-02-2022 03:11 PM
I was just about to suggest that!
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