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Canon Pro-1000 no longer taking cards or sheets in ASF

bellevuefineart
Enthusiast

Hi 

I have a Canon Pro-1000. I use it a lot to print 8 1/2 x 11 sheets and 5x7 folded cards. Today it started failing (it's about a year old now). Sometimes it says there is no paper, and sometimes it starts pulling a card through, and then stops and says "paper jam". I've restarted it. Cleaned the roller. But it's chronic. 

Any ideas?

5 REPLIES 5

ebiggs1
Legend
Legend

My first guess is, it is just worn parts. Probably the rollers.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Can you even buy new rollers? 

Hi,

For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.

We look forward to hearing from you. 

It's still under warranty, so I'm not going to try and be a printer technician. I can tell by looking at it that replacing that roller would be a lot of work. 

thanks

ebiggs1
Legend
Legend

I was just about to suggest that!

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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