cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon Pro-1000 no longer taking cards or sheets in ASF

bellevuefineart
Enthusiast

Hi 

I have a Canon Pro-1000. I use it a lot to print 8 1/2 x 11 sheets and 5x7 folded cards. Today it started failing (it's about a year old now). Sometimes it says there is no paper, and sometimes it starts pulling a card through, and then stops and says "paper jam". I've restarted it. Cleaned the roller. But it's chronic. 

Any ideas?

5 REPLIES 5

ebiggs1
Legend

My first guess is, it is just worn parts. Probably the rollers.

EB
EOS 1DX and 1D Mk IV and several lenses!

Can you even buy new rollers? 

Hi,

For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.

We look forward to hearing from you. 

It's still under warranty, so I'm not going to try and be a printer technician. I can tell by looking at it that replacing that roller would be a lot of work. 

thanks

ebiggs1
Legend

I was just about to suggest that!

EB
EOS 1DX and 1D Mk IV and several lenses!
Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.