Canon Pro-1000 no longer taking cards or sheets in ASF

[bellevuefineart]

Hi 

I have a Canon Pro-1000. I use it a lot to print 8 1/2 x 11 sheets and 5x7 folded cards. Today it started failing (it's about a year old now). Sometimes it says there is no paper, and sometimes it starts pulling a card through, and then stops and says "paper jam". I've restarted it. Cleaned the roller. But it's chronic. 

Any ideas?

[ebiggs1]

My first guess is, it is just worn parts. Probably the rollers.

[bellevuefineart]

Can you even buy new rollers? 

[ArthurJ]

Hi,

For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.

We look forward to hearing from you. 

[bellevuefineart]

It's still under warranty, so I'm not going to try and be a printer technician. I can tell by looking at it that replacing that roller would be a lot of work. 

thanks

[ebiggs1]

I was just about to suggest that!