04-17-2023 04:23 PM
Hi all!
I have had this printer for years and it's always been reliable, up until about a month ago.
Colors are coming out as magenta / shades of pink. However, blacks are still black, and all test pages come out with proper colors.
All new ink carts, ran every single clean and maintenance cycle (cleaning, deep cleaning, print head alignment, nozzle check, bottom plate cleaning, and roller cleaning) and I'm using Red River's Polar Matte which always works incredibly well with this printer. Not sure what's going on here. Any and all advice appreciated!
04-17-2023 05:06 PM
If you state that the nozzle check is printing correctly, as shown below:
then the problem is most likely related to your printing software settings.
First, reinstall the printer driver just to be sure that it didn't become corrupted.
Then, check your settings to be sure you aren't double profiling.
What operating system are you using?
04-17-2023 06:44 PM - last edited on 04-19-2023 09:59 AM by Danny
Hi there John and thank you!
Yes, the print test looked just like that. It was streaky at first but after running several deep cleaning cycles and changing out all of the carts it’s printing fine.
I did redownload the drivers (windows 10) I will have to double check my settings. On a bit of a time crunch, a quick, albeit not perfect, solution was to select “printer chooses color profiles” in the settings of the print dialogue box. Still slightly pinkish tint to the oranges.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.