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PRO-4000 - yellow discolouration on print edge

Recently our Canon PRO-4000S has started leaving a band of yellow discolouration (approx 5cm wide) to the lead edge of the print. It only occurs when the printer has been idle for a period of time, ie. first thing in the morning, or after a break. It...

Skit by Apprentice
  • 1171 Views
  • 1 replies
  • 0 likes

Resolved! Ink stains on my prints using my new Prograf pro 4100

I have a Prograf Pro-4100 that drops ink on everything I print, right now I am printing on Hahnemuhle Cézanne Canvas Matte, base weight: 430 gsm and thickness: 20.5 mils. This started to happen after printing about seven 34 x 44" photographs, I clean...

Canon Pro 4100 will not power on.

I was printing a job a few days ago on the canon pro 4100 all of a sudden the printer turned off during the job and will not power back on. I think it may be the power supply? any input/ advice to resetting or fixing this issue would be greatly appre...

imagerunner advance DX diagonally fed sensor

Every day, I have to scan in checks at my office, which're varying sizes. With my office's old printer, you could load them up, and they'd scan. Now, I'm getting "Originals may have been fed diagonally. Check the following:" Then it gives the option ...

wallace3 by Apprentice
  • 873 Views
  • 1 replies
  • 0 likes

Canon imagePROGRAF iPF785 design errors when printing

I am having an issue with the printer changing my design. I created a design that will go across 8 windows, first designing it at the full size and packaging that. Then I created documents at the size of each window and placed the pdf of the full des...

Full Design.png Individual window and printer preview error.png
ochapman by Apprentice
  • 927 Views
  • 0 replies
  • 0 likes
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