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PRO-4000 - yellow discolouration on print edge

Skit
Apprentice

Recently our Canon PRO-4000S has started leaving a band of yellow discolouration (approx 5cm wide) to the lead edge of the print. It only occurs when the printer has been idle for a period of time, ie. first thing in the morning, or after a break. It doesn’t appear on the paper until it’s printed. No issues once the printer is warmed up. Almost like a burn mark?!


Occurs on all paper types, and with both Monochrome and Colour Prints. 

Could this be an issue with settings? Or potentially the print head? 

Thanks in advance!

1 REPLY 1

topprint
Apprentice

Hello, 

the same thing has occured to us. What was the solution?

BR

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