ImageRUNNER C3125i displaying Error message when power button is turned on

[Myrtle]

Good day, our office recently acquired ImageRUNNER C3125i printer and when power button is pressed, it displays an error message "E202 0001" and that a representative should be contacted. I have used a different power source but it still displays the same error message when trying to boot. How do i resolve this problem?

[Danny]

Thanks for joining the conversation, Myrtle!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!