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Network can't find PIXMA MG3620

I just purchased the MG 3620 and have been trying to set it up on my Wi-Fi network.  I've been searching all of the troubleshooting guides and trying different options/fixes, but no matter what I do, in the end, the printer can't be detected on the n...

shari000 by Apprentice
  • 598 Views
  • 2 replies
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5Ghz Drivers for TS6420 Printer???

Just upgraded my internet to a 5G system and now can't use my printer.  It would appear that there are no drivers for this product to connect wirelessly to a 5G network?   Anyone have any insight?  Hate to buy a new printer unless absolutely necessar...

DPS0407 by Apprentice
  • 756 Views
  • 2 replies
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Pixma MG3520 setup app needs updating ...

(COPIED FROM PRIOR POST - SAME ISSUE) I upgraded my internet and have to reconnect all my wireless devices. I attempted to do so for my MG3520 and am receiving the following error:  "Setup" needs to be updated.The developer of this app needs to updat...

ClaireM by Apprentice
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  • 2 replies
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PIXMA MG6821 Won't Connect to New Router

I recently installed new wifi and modem on our Mac Mini, macOS Big Sur 11.0.1. My Canon MG6821 is no longer connected. I have tried several different ways to connect to the wifi and it does not connect. On the printer trying wireless LAN settings, I ...

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