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Unable to scan on MG3620

bhjanelle
Apprentice

My Quick menu disappeared and I had to reload it.  After reloading, I can no longer use the scan on my MG3620 printer.  I continue to get the message " IJ networking scanner selector EX cannot be found. Reinstall scanner driver."  I have tried multiply time to install the scanner drive from the support page for the printer with no luck.  I am using Windows11 now and non to happy with it.  Any help or suggestions will be greatly appreciated.

thanks

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