01-30-2024 09:37 PM
My Quick menu disappeared and I had to reload it. After reloading, I can no longer use the scan on my MG3620 printer. I continue to get the message " IJ networking scanner selector EX cannot be found. Reinstall scanner driver." I have tried multiply time to install the scanner drive from the support page for the printer with no luck. I am using Windows11 now and non to happy with it. Any help or suggestions will be greatly appreciated.
thanks
03/17/2026: New firmware updates are available.
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