Printer Software & Networking
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Passphrase not an option...?

*Canon TS6120had to get a new modem. so all printer settings were reset. found the router, but won't give me the "passphrase" option via "manual connect" any tips?? - Elou

Elou by Apprentice
  • 2 replies

MF232w Won’t Print

This printer worked like a charm when I initially set it up. Printed wirelessly from the computer nearby without any problems. Sometime over the summer it lost its brain somehow. I tried to download the manuals but they would download at home so I ga...

Texpack by Apprentice
  • 1 replies

PIXMA G7020 not connecting to macs

We've been able to connect the PIXMA g7020 via LAN to a windows based machine but when we try to connect to our macs, they can't detect the printers. I was able to connect via IP address but then it didn't print. Any suggestions? TIA

jaf by Apprentice
  • 3 replies

My Image Garden Locking Up

When I scan a document on my MX922 printer and go to My Image Garden to view the scanned document, it locks up. How do I fix My Image Garden to work properly again. This worked fine in the past and now locks up. I do get the scanned document in my do...

Louis2 by Apprentice
  • 3 replies

No printer found when installing driver

I'm having issues connecting my ImageClass MF644cdw to my Lenovo laptop. It's continuously saying there is no printer found. "The device of the specified IP address is not found. Confirm that the device is turned on and connected to the network. If y...

Printer is offline message

My Pixma MG 7120 has developed an annoying issue.It worked with no problem for several years until a few weeks ago I nearly always receive a "printer is offline " message. For printing to occur I need to stop and start spooler (sometimes more than on...

Connecting my MG3050 printer

Hi guys           I have just got a new Canon MG3050 printer and i have been trying to set it up. I switched it on but when i held the network button down like it said in the guide nothing happened and no light came on, apart from the green light fla...

Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.