Printer Software & Networking
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Pixma mp560 - Not detected by macbook

I am trying to connect the pixma mp560 with my macbook. My macbook doesn't seem to detect the printer even though it is connected to wifi. My mac's processing system is OS Mojave. Is this normal? Can anyone help? Thanks

lthiel by Apprentice
  • 1 replies

Pixma MX490 keeps disconnecting from WiFi

I have been using the Canon PRINT app so that I can scan documents. Both printing and scanning only worked once and then disconnected and won't reconnect. I have tried disabling the IPv6 setting on the printer, but it still disconnects from the app. 

AmberC by Apprentice
  • 18 replies

MX340 and wifi printing

I have MX340 that used to work just fine for wifi printing. Now it can't find the printer.I have gone through settings and verified wifi name and password just fine. If I disconnect usb from windows pc, it says the printer is offline. The wifi is on ...

ranju by Apprentice
  • 4 replies

Pixma MG4120 connection issue

Hello, after working pretty much flawlessly with mild usage, my MG4120 has decided to stop connecting to my Macbook Pro several weeks ago, which rendered me unable to print any documents.  After trying the basic troublehooting steps, I am still unabl...

AP mode without password

This printer is to be used in a routerless environment. Is there any way to allow the LBP622CDW to be used in AP mode without a password? From what I understand from the manual, if I don't want to connect from the panel or want to allow multiple devi...

droid by Apprentice
  • 1 replies

Cannot update new wireless network on MG3620

I updated my internet and have a new wireless network - I cannot get my printer to connect or figure out how to update the wireless connection. I removed the printer from my laptop but when I try to readd it I get an error message when I try to downl...

klehlke by Apprentice
  • 1 replies

Wireless setup MG-2522

I am trying to setup my MG2522 wirelessly to my laptop. The Canon instructions I downloaded refers to a "menu" and "OK" button on the control panel to do this. My printer does not have these two buttons and I have been unable to online find anything ...

Getting started

New to the community? Here's some information to help you get acquainted:

06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM