06-18-2022 01:10 PM
I recently switch my internet provider and I can’t get my pixma g6020 to connect wifi or plugged (although I want the wifi feature to work) to my new internet. I can see it whether I’m trying from my laptop, my phone (app) or with the dvd but it won’t connect it keeps giving me error 3441. I spent days on this. Anyone else have had this issue? I have even reset all settings from the printer and it still won’t work. I tried from the printer as well and no luck. I can select my wifi but it doesn’t connect.
06-20-2022 01:47 PM
Hi,
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you
04-08-2024 06:24 PM
I have the same issue, did you get help to fix this issue?
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