Printer Software & Networking
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MX 492 will not connect to wireless lan

I bought the printer new and tried set up but it cannot connect as when I download the file into the computer, it says it cannot find the printer. I run Windows 10, the printer is on and I have not had this problem with other Canon printers.  However...

bolumenb by Apprentice
  • 2 replies


I have a pixma mx532x and  wifi works ok to copy but scan says not connected to

roy1 by Apprentice
  • 1 replies

Canon MG4240 Error Code: 5,156,61

Hi,  I am having trouble printing or scanning wirelessly using my windows 10 laptop. I have downloaded cannon quick menu and whenever I am trying to print or scan through my laptop wirelessly it gives me Error Code: 5,156,61 message.  I can print and...

Wireless printing without WPS

Hi -- Newbie here I just bought a printer and am trying to hook it up so I can print wirelessly. Several problems.  All of the instruction videos assume I have a network -- WPS.  I don't; I just have a modem.  Which works fine for my laptop and I hav...

MzPip by Apprentice
  • 1 replies

Resolved! MG7520 Fickle NFC

My wife’s old Samsung S5 would not work with our MG7520 via NFC.  I heard it was a poor phone antenna.  We just got new S10e phones and I tried printing photos the other morning via NFC and it worked great! Later that evening I bragged up and went to...

MG 3600

I have an MG 3600 printer and a Macbook airi bought the printer 6 momths agoeverything was working fine via a wire less connectionsuddenly refuses to print - seems to be no connection also won't scanI've rebooted everything and redownloaded the drive...

TS6220 - can print but not scan

I can print, but cannot scan.  Weird thing is it successfully scans once.  My network is eduroam. Not sure if that's an issue. I Have spent several hours but have no progress.  Anyone can help?? 

Sam1101 by Apprentice
  • 1 replies

MG7720 is not being detected on network

When running setup software (or individual driver software), the software is unable to detect my MG7720 on the network. I can ping the printer's IP address succesfully from the Windows 10 systems I'm running, but I'm unable to get the setup or driver...

awhittak by Apprentice
  • 6 replies
Getting started

New to the community? Here's some information to help you get acquainted:

06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM