Canon Community

imageCLASS MF642Cdw won't connect to network

Hello, I have an issue with a Canon printer model mf642cdw. It can’t connect to my internet. It says: Could not connect. Make sure the security settings configured for the device and the access point are the same. I have no idea what I need to do. Pr...

PIXMA TS8340A WIFI 5GHZ Connectivity Issue

Hi there,I bought the Canon PIXMA TS8340 that can connect to 5GHZ Wifi networks. However, it seems it can’t detect my 5ghz network and it can only detect the 2.4ghz ones. So what shall I do to fix that?

PIXMA TR4520 unable to enter password for wireless setup

Trying to manual connect Cannon TR4520 printer to my PC using the instructions provided in Setup G6020.  I get as far as inputting the lowercase letters and when I hit the setup button as the instructions say it jumps me back to the beginning of the ...

PIXMA TS3522 Series Printer loses Wi-Fi connection each time it turns off

My Mom has a Canon TS3500 inkjet printer.  Purchased May 2023.  I downloaded the app and set it up to print from her IPad. (She does not live nearby ) The printer worked ok last summer. Not used in winter. Now every time it turns off, it looses the W...

Sending email from scan error 753 imageClass MF733Cdw

ImageClass MF733Cdw.Had been successfully sending scans to email recipients but for unknown reason it stopped working a while ago.   No network change.  No email account change.  Error 753.  I've read through dozens of posts regarding this and I have...

MX410 Can't Connect - wifi password too long

Please advise! I think I have followed all instructions to connect my mx410 printer to wifi but when I reach "enter the passphrase" I can't enter the entire passphrase for my wifi therefore the printer can't connect. How can I solve this issue? HELP!...

PIXMA TR8620a Unable to install Canon's Driver Setup Package

Hello,I recently purchased a new Surface Pro 7 with Windows 11.  I’ve had my PIXMA MX922 but ran into difficulties trying to install the driver software for the printer.  Windows was seemingly able to recognize the printer, but I couldn’t get the Can...

New laptop with windows 11 and imageCLASS MF6530 will not work.

I got a new laptop with windows 11 operating system and now can't use my imageclass MF6530, says not supported, please help!

Where can I find the WPS code

Cannot print from Mac to MF269dw, USB and Wi-Fi both keep dropping

I have the same problem/issue that I previously read about in a Canon forum.  I deleted the previous driver, unplugged my printer for several hours.  Also, I was previously connected via wifi.  In the process of trying to reconnect, on the printer, I...

PIXMA TR8520 - Image garden scan not showing up

I got a new Envy HP laptop with Windows 11 and downloaded the image garden. I downloaded the recommended part on the Canon site. UPDATE: I downloaded who knows what else from the list and now can scan however, when adding the image garden icon to the...

TS3722, TS3522 Printer drivers question

Hello. I recently changed my wifi password and afterward my canon TS3522 printer would not connect. I uninstalled and reinstalled several times. Then I shred all the files and drivers with my antivirus. And tried install again and it couldn't be foun...

My Image Garden locks up continuously

Hello, I've read so many posts without answers about My Image Garden locking up.  I would like answers to the following questions: 1. Is there a fix for this lockup issue? 2. Is there an easy way to save scanned images straight to Dropbox or my PC? 3...

PC does not recognize scan function on TR8620 all of a sudden

Canon TR6800 all in one- HP laptop w Windows 10 Version 22H2Last week I could scan from the PC. Now the PC says I have to add a scanner.  Print function works fine.  It will scan from the printer to the PC, but is sketchy.  I restarted everything mul...