Printer Software & Networking
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Printing from 5g to 2.4g

I'm sure this has been addressed earlier, but I can't seem to find it. I have a friend with a Pixma MX922 which I understand only connects at 2.4g. She cannot print or scan when she is connected to her router at 5g. She keeps having to switch her lap...

gtifeld by Contributor
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  • 2 replies
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Connection new Canon MG4250 printer to WiFi

i have just purchased the above new printer but my router does not have a WPS button neither does my "Notebook" have a CD driver so how to i connect the printer please. i also have an ipad but this does not have a cd driver either of course  

ROSE3 by Apprentice
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  • 2 replies
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WPS Pin

Where can I locate the WPS Pin when trying to connect my MX492 to Windows 10? I just purchased a MX492. I am attempting to connect wireless to my PC with Windows 10. My Windows printer setup is asking for a WPS Pin "located on  your printer or with i...

MG6620 printer offline

Hi all.  I've installed my MG6620 printer on my Windows 10 laptop.  It prints fine.  The printer is shared wirelessly with about 4-6 other laptops in my house.   A few days later, I will try to print from my laptop and the printer status is somehow o...

TS6120 Loses Wireless Router Constantly

Around the first of the new year our TS6120 developed an annoying habit of losing, forgetting, whatever you want to call it, our wireless router.  It happens after the printer is powered down (off).  I use it primarily to scan docs to my laptop, wire...

Resolved! MX410 will not accept wireless password

I am sorry if I am entering this in an incorrect location.  I've spent 20 minutes trying to find how to input a message in an MX410 wireless forum without success.  If this is not the correct place for my problem then I hope someone will explain how ...

lawai by Apprentice
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  • 5 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II