MX472 Not Connecting To WIFI

[TheZone78]

I just changed internet providers and I cannot get my printer to connect.  It fails to locate an access point and when I try to connect it manually to the network name it also fails to connect.  I printed my configuration for you and I require your assistance.  Not sure what else to try.

Thank you!

[Patrick]

Hi TheZone78,

Because there are many reasons why this could occur, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[TheZone78]

I did.  The reason I couldn't connect was the WPS was disabled in my new modem.  New provider told me it was by default unavailable and I found the way to enable it under the 2.4 Ghz tab in the modem and not the WPS tab.  Printer works fine now.

[wzolides]

I have the same issue.  The link you provided is no good since the Canon site is being revamped.  Can someone here assist?