Canon Community

MG5620 not responding to devices

My MG5620 will randomly stop responding to my devices, a mac computer and an ipad. The printer is connected to the same wifi as both devices. It will sometimes print, and then sometimes not show up on the ipad as an option and will give an error mess...

canon mg3100 printer/scanner

my printer is not responding when i try use my printer with wifi connection.. please help..the message say: printer is not respondingbut when i try use that print with my smartphone it's workThere is something wrong with my laptop configuration?? Hel...

Cannon mg3100 printer

I want to change my mg3100 to wireless. How do i reload if i dont have a cd for reloading after i have deleted my printer from my computer. I cannot find my CD.i have not deleted my printer-it works good with USBthankyou 1sbluke

Scanning to iPad from Pixma MG3250?

Is it possible to scan from Pixma 3250 using iPad and wifi connection? Which software should I be looking for?

Wireless printing and scanning ceased to work

I suddenly cannot after 2 years  print or scan wirelessly (Airprint) . Have updated drivers -no luck.  Tried to remove and readd printer -no luck.  This may be in connection with a new iOS update. Any assistance appreciated  

How can I air print from a MG5420 using iphone 6 hotspot?

I'm attempting to print a doc from ipad to MG5420 utilizing my iphone6 hotspot. Can this be done? MG5420 is not recognizing the hotspot. Help!

How do I print from my Windows PC via Canon Cloud Print?

I have figured out how to print via Canon Cloud Print from my Android tablet, but not from my Windows PC.  The service is already registered on my tablet.  Kindly get me started.   I have a Canon MG5620 cloud-ready printer. David  

Printer MG6320 takes 30 minutes to AirPrint 2 pages

Just purchased a MG3520 printer and it will not work wirelessly. Anyone been able to make it work?

Just purchased a Pixma MG3520 wireless printer and have not been able to maintain wireless communication/capabilty. It worked briefly after the initial setup ... was detected and able to print from my iPhone and tablet. Then it was no longer visible ...

MG3520 printer, need IPv4 address

MG3520 printer installation for my Chromebook is not going so well. I need IPv4 address in order to install this printer, I do get a "Network Configuration Page" paper from the printer but the address part shows blank , almost all the other info is o...

I have a canon 5420 and for some reason my devices are not recognizing this wireless printer.

I have a canon 5420 and for some reason my devices are not recognizing this wireless printer. I ran through these steps it says my connection is active and my signal strenght is at a 100% but my wireless devices are still not recognizing this printer...

My wireless printer, MX459 won't print

My printer was working fine and suddenly won't print. It is requesting a passphrase. Where would I find this? Any help would be greatly appreciated. I removed the software and put it back in. The problem is still there. Many thanks, Nancy

Wireless printing from MG5300 doesn't work anymore

My MG5300 printed beautifully, for some time, from our laptops and iPhones. Suddenly, one day it just stopped. It looks like it's going to print but then doesn't and when I troubleshoot it says that a print job is holding up the others. This happens ...

My operating systems is Windows 8 and my MX870 scanner is not working

I am using Windows 8 and my MX870 scanner is not working.  In MP Navigator, it will not let me scan.  the Windows scanner is telling me that it cannot detect a scanner.  I am using it as a wireless device.  I'm thinking my settings might be messed up...