Canon Community

Printer continually offline and won't print

I have a MG5400. It will not print and says it is offline. I have done as much trouble shooting as I can. It is wireless and the error message says to check the cable connection. When i open the printer and click "see what's printing" it shows what i...

cloud print on MX870

I used a windows 7 machine to register my mx870 on google cloud print. When I try to print on my Chrome 0S machine the printer shows greyed out and says offline. I have deleted and readded it. Can you help me please?

I am trying to print wirelessly from my computer and the images are printing but not the text.

I have the Canon Pixma Mx922 and when I print from my computer, my images are printing but none of the text. i uninstalled all the Canon drivers and reinstalled but it still won't print text.

How to connect pixma mg3200 to wifi

my MG6620 printer works from my IPad but not my computer

I have just set up my mew MG6620 Cannon wireless printer (several times) and still it does not print from the computer (windows version 7) I can get it to print from my IPad. I get the error on the printer screen printer not responding......I have ru...

How to link my new 70d with my Apple iPhone 6 plus

I've read the manual, followed instructions but can't send my Cannon 70d photos to my iPhone 6 plus. Seems like the manual was written before the 6 plus came out. Can you give me, or tell me where to find very easy to understand instructions.? Thanks...

No wireless connection from MX472; IJ Network Tool won't install

My Canon MX472 indiciates it is connected to my wireless router, but, no matter what I try, I cannot see it from my Windows 7 laptop, my iPad or my brand new Windows 8 laptop. I can connect the printer to a laptop with a wired USB link, but Canon's I...

I cannot figure out how to scan on the MX922 using the MAC OS-X software wireless setup

MX340 can print via wifi but does not scan

I'm running OS X Yosemite (10.10.3) I am able to send documents to print via wifi, but when I attempt scanning, the printer/scanner does not find my laptop. I've reinstalled the drivers multiple times and have deleted all settings files in the Image ...

wireless printing on MG6450 not working ("another computer is using this printer" error message)

Hello, I have a CANON MG6450 printer, and I connected it to my home wifi-ntwork, the connection is fine, and I used to be able to print documents wirelessly from my laptop, but lately whenever I want to do that I get the message saying "another cimpu...

there are ports that cannot be used in there current settings?

My MG2900 Printer just stopped printing. Every time i try to print anything it says printer error. When i checked the Network Settings it said "There are ports that cannot be used in their current settings". Can someone please help...

MG5620 not responding to devices

My MG5620 will randomly stop responding to my devices, a mac computer and an ipad. The printer is connected to the same wifi as both devices. It will sometimes print, and then sometimes not show up on the ipad as an option and will give an error mess...