Thumbnails don't appear when I scan on My Image Garden
the thumbnails don't appear when I scan on My Image Garden. I'm using a Mac Air OS Catalina printer Canon mg3650
Posts
Resolved! cannot attach PDF scanned document thru scanner feature using Outlook 365 Windows 10
i have a pimxa mx 922 multi function printer when i i try to send PDF Letter or document using the attach to feature i get this message failed to send email please check your email client setting and try again later. this started when i upgraded t...
Unable to connect my MX492 after resetting my wifi
hi,I have reset my wifi services and now trying to add my Pixma MX492 printer using my Mac with MacOS Monterey v12.1When I tried to follow the instructions and install the setup file on my Mac, it says "setup needs to be updated" by developer. Please...
PSElements Crashing on Mac
This may not directly involve Canon but someone else may have the problem with Elements and Canon's Print Studio Pro [PSP] and might offer a solution. When I use PSP and hit any key on the keyboard by accident after making a print, Elements freeze...
Media Type Using Print Studio Pro
Could someone explain the difference when selecting between Matt Photo Paper and Matt Photo Paper N or another example Glossy Paper or Glossy Paper N, thanks
MF633/635 wireless scan function doesn't work; wireless print function DOES work.
For the last three years, I've been enjoying my Canon MF633/635 laser printer. But lately I've experienced a strange problem that I haven't been able to solve.The printer has a connection to my home wifi network and it operates 100% wireless. But l...
TS9120 Printer Wifi connect to new router and computer
I got a new router and new computer recently and I cannot figure out how to reset the printer. I keep going in circles because the printer can't seem to read the new network and then the computer can't find the printer. The instruction manual is no h...
How to set filename in scan on a D1620?
I finally figured out how to set up a scan to a Windows folder (verrrry confusing). But I still don't see how I can change the name of the scan files. I'd like something like SCAN001.PDF etc. But I currently get names like 0001_210125190102_001.PDF. ...
PIXMA MG7720 scanner drivers
I have a PIXMA MG7720 that has worked great for years. we use Macs. I recently upgraded my Mac to Mac OS 12.1 (Monterey). There was an updated printer driver listed for this version of Mac OS but not a scanner driver. When I try to scan I get the f...
Saving Settings in Print Studio Pro
I have had an issue with saving print settings in PSP through many iterations of Photoshop and it is driving me crazy. I am on a mid-2015 MacBook Pro running Big Sur 11.3.1. I am using Photoshop 2022 v. 23.1.0, with Print Studio Pro v. 2.2.5. PSP is ...
MX340
My printer works great and I can still purchase cartridges for them. However, I recently did an upgrade on my MACBook and now it doesn't work Please please update the driver so we can continue to use our printers.
Resolved! Cannot Install Printer via Hostname on MacBook Pro
A user recently received a new MacBook Pro, and I'm having difficulty configuring it to print to her Canon Pro-100 wirelessly via the printer's hostname. The laptop is running the Monterey OS, and the printer is connected via ethernet to the school d...
White space around scanned photos
My old Pixma MP480 is scanning fine, but how do I get rid of the white space on a photo scan? On the jpeg, the photo ends up in the corner with a ton of white space (the rest of the scanning plate) around it. Can I get rid of that in settings so I do...
two printers?
Greetings from Michigan.I have just purchased Pixma ip8720. I ran the setup disc successfully. The problem is that it replaced existing software for my old printer Pixma MG5200. Can I install another program for MG5200? I still want to use the scanne...
Software Problem
I recently purchased a new computer and I have an iMP8400 printer that I need to download software to. The problem I am incurring is that, when I originally purchase the printer the software was for windows 7, now I have windows 10 and the software w...
