Printer Software & Networking
Showing results for 
Show  only  | Search instead for 
Did you mean: 


TS5100 Series appears offline

Hi, I am having issues after the firmware update the PC wont be able to connect to the printer to print a document over wirless printing, i tried to print through chrome it works but not direct wifi.  please advise how to solve this. thanks in advanc...

No way to put in password for MX452

I have an MX452 and have had no trouble with setting up the LAN settings for wireless printing but now it is acting strangely. I do the usual thing and search and find my wireless, which point I hit "okay" and it tells me to put in the password but n...

Issues Scanning

I have recently purcahsed the Canon MG5750 and I cannot seem to scan anything to to either my computer or to an email. The printer has been used to print and copy but just the scanning function will not seem to work. The printer and laptop i am worki...

Resolved! Installation software cannot detect PIXMA MX492

I have a Dell Inspiron660 \, Windows 10 Pro/ and I have put in the software CD 3 times, it shows its running..states:win-mix490-1-1-ucd.exe .then I get the install wizard for the printer and it continues through until it shows that there is no printe...

LW243 by Apprentice
  • 5 replies

Pixma MX 870

Hello, After I updated my computer to the latest version of High Sierra (10.13.6), my Pixma MX 870 printer would no longer work wirelessly.  In the utility, the printer will not recognize the access point, nor will it accept it when I manually enter ...

solosolo by Apprentice
  • 0 replies

TS9560 wireless problem

I just purchased Canon PIXMA TS9560 printer set up.  Everything worked perfectly in my mojave os.  I downloaded the driver from  However, I cannot get it to print wirelessly. Is there anyt...

ApaKarya by Apprentice
  • 2 replies

Resolved! Can MX870 printer work with OS High Sierra?

I just bought a used MX870 printer and can't find any software online. Is the printer totally incompatible with mac OS High Sierra? I found a post in this forum saying the scanner will not work because canon hasn't updated the drivers, but I'm wonder...

mmbxoxo by Apprentice
  • 1 replies

Printer not scanning

I have a Pixma MX472 which I have used a lot of times even tho I haven't used it recently. Now I wanna scan some documents to computer and it is telling me 1) network connection is prohibited by security software 2) signal strength is poor due to obs...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5