Printer Software & Networking
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printer not responding

Canon series mx920 is not responding to my pc, but 2 laptops connected to same wireless network are not having this problem. is this osmething you hep me with?

cathey by Apprentice
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New router, same printer PIXMA MG2920

Printer was working fine with old router/moden, which was replaced. Despite reading instructions and using the Canon IJ Network Tool and entering the new router password, my printer isn't pairing up with the new router/modem. I'm running Windows 10. ...

Canon MP495 printer

i have a canon mp495 wireless printer we have switched our wireless internet provider and gotten new routers, how do you get the printer to recognize the new router? i have tried many different things and it is not working. neither of us are very tec...

Canon MG5500 states offline - iMac

I am using an iMac and this printer has been working fine until this morning.  It now states it is offline and I have tried: Unplugging and re-plugging the printer, the computer, and the router.  I have also tried resetting the printer settings in Sy...

gailburt by Apprentice
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Resolved! Network Scangear cannot access to IR2530

Hello! Network Scangear cannot access to IR2530. I can ping the device, as well as using Remote UI. But when I run Scangear with specifying IP of IR2530, its says, that device is turned off or invalid IP or hostname (but see it's DNS name and there i...

connect canon pixma 3600 to laptop

After weeks working fine, I can't now hook Macbook Pro laptop to Canon Pixma 3600. Ive tried everything, so please dont ask all the usaul basic questions. Yes it's on same wifi; yes that works fine; yes I've tried reloading drivers, they refuse to lo...

janeiyer by Apprentice
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  • 0 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!