Canon Community

Canon G7x Mark ii sitdown/tutorial settings. NOT vlogging - tech support

Hey! I have the Canon G7x ii and love it for vlogging! However, whenever I do sit down videos, the quality sucks.. The image is not sharp at all. When I edit the video on my Retina display I get so bothered by the low quality. I am filming in video m...

SD1200 IS camera not recognized

I use two Canon cameras in a Windows 10 environment: myPowerShot 520 HS works fine, but my computer stopped recognizing my SD1200 IS camera today. When I connect the SD1200 camera and turn it on, the camera displays a "Communication Failure". The com...

PowerShot SX620 won't find my laptop

I have been able to successfully wirelessly connect to my desktop computer but I cannot get my Powershot SX620 HS to find and connect to my laptop. Both computers use Windows 10. On the desktop I went to add a new devise and went through the setup st...

SX700HS WiFi

I am having trouble connecting my camera to my PC. I have followed the instrutions very carefully but no luck. I can see my PC on the camera but when it tries to connect it sits there for about 5 mins and then fails. Help please.

SX50HS ISO will not go below 320 or above 1600. My second SX50HS works as it should. Any ideas?

Bought the camera from Canon refurbished. Have had the camera over a year with no problem but recently noticed the ISO settings will only show going from ISO 320 to upper limit of ISO 1600. The manual shows it should be from ISO 80 to ISO 6400. ANy i...

SX70 Indicator light

hello. I have just purchased my SX70, and have  question... Should the  indicator light be on all the time the camera is?  The manual says "the indicator on top remains lit or blinks depending on camera status" "On":  recording stills to the memory c...

Powershot SX540 HS power lever not working

I am hoping someone can help me with my powershot SX540 HS. The zoom lever doesn't appear to work when i try to zoom in on something. It works when i use the framing assist button, and when i zoom out, just not in. Any ideas please?

Firmware sd790is. Site shows no options. Where then?

I would like the "E" build of the firmware. Iterating through all the OS options still shows no firmware files:'(

I have a power shot SD790 is what is a comparable camera today

Canon Camera Connect won't download from PowerShot SX540 HS

hiI have powershot sx540hs and looking for help in canon connect I do all that is on utube and get as far as trying to connect and when I then open the canon app after ticking the said on camera I get connected but no WiFi and can't down load from ca...

sx70 hs freezes

Using single shot not overloading buffer camera has froze twice in 2 days.  Last shot in view finder no response to any input or even power off.  Had to remove battery to reset.  Anyone experiencing this, fix?

canon powershot sx540hs

hiAre there any videos to help when taking pictures in day and night etc. I tried to take pictures of lighthouse and they are still too bright. I triecd turning a whell to get point in centre of graph hence looking fir help taking pictutes during dsy...

S120 - NO FLASH Symbol is Always On

I've had a PowerShot S120 for several years, and have had no issues with it.  I'm familiar with the need to manually pop up the flash when directed.  Something happened, however, and now I cannot get the flash to engage.  It refuses to manually go up...

Setting configurations in C1 & C2 mode on the Canon Powershot SX70HS

I'm not a natural and  it takes time for me to figure things on any new advice. I seem to have figured out the "My menu" concept but am struggling with how to configure and then save settings in C1 & C2. The "My Menu" allows one to save menu items it...

[Powershot SX 70 HS] Camera connect app has problems in bluetooth connections under Android 10

Hi,I have tried to connect the camera with two cell phones with Android 10and the app does not work or crashes. Anyone experiencing that?