imageCLASS MF462Cdw Error 853

[tuxedobob]

As this is a recent, vaguely related thread I'll add on here. I'm having this issue with a MF642cdw on a Mac as well, same error. It was printing fine for a while, and now it won't. I made some changes to the configuration to disable AirPrint, and now I get this when trying to print.

Restoring AirPrint has not solved the issue. Uninstalling and reinstalling the printer has not solved the issue. The firmware is the latest version. Printer driver was re-downloaded and did not solve the issue. This is on Ventura 13.2.

[jdante]

mf642c on Mac OS 12.6.3

Beeps once or sometimes 3 times but doesn't print.  Not the first time.  I just can't seem to find a pattern to why this printer is unreliable.  (except it has problems ONLY when the document I'm printing is important and/or time sensitive.)

[jdante]

Updated the firmware.  Rebooted printer and computer.  Removed the printer from my settings...reinstalled the printer.  Still no luck.  Same issue.

Attempted to print from a USB drive and get the same error 853.

[shadowsports]

Greetings,

What type of document are you printing, how large is it and what application are you printing from?

Can you print from another application or web page?

Does the printer show as "Ready" in the printer dialog?

What happens if you open Notes, type 2-3 words, then Command+P to print?  

[tuxedobob]

Any type of document. This web page, two words from a text file, doesn't matter. Printing from Safari, TextEdit, or any other.

The printer shows as Idle in System Preferences with a green light indicating it's ready to go. When printing, it now seems to be accepting the job; it then beeeeeeps, does nothing, and registers error 853 in the print log. The computer believes the job printed correctly and removes it from the print queue.

[Hector]

Hello Tuxedobob,

The 853 would point to issues with using secured airprint. In this situation, you can try resetting your printing system on your Mac and adding the printer back to the list with the latest version of the driver.

1. Click on the apple in the upper left hand corner of the screen and then click on system preferences. Once in system preferences click on Printers and Scanners.
2. Right click on a blank portion of the printer list and select reset printing system.
3. Click the + to add a printer. Highlight the printer in the list.
4. Check the USE dropdown box near the add to make sure it is set to the printer model and not airprint/secure airprint.
5. Click add.

Once it has been added to the list, you can try printing again to see if you get the same error. If you continue to have issue or if you are unable to add the printer without using airprint/secure airprint. You can try reinstalling the recommended driver from our support site or you can contact support over the phone at 1-800-652-2666. Our agents would be happy to help.

[tuxedobob · Accepted solution]

I ended up resetting the settings on the printer itself. It worked. /shrug

[jdante]

I reinitialized the printer settings on my Mac and the printer.  Had to set up the printer again from scratch.  But this did work.