cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Brand new ImageCLASS MF452dw won't print from Mac

rwald
Apprentice

Printing on wireless network, I was able to print successfully from a Windows 10 laptop but the printing failed from a MacBook Pro running OSX 10.15.7 (Catalina).  The Mac shows up and is able to add the printer but printing itself fails.  When I check the printer log on the printer itself it is showing error #853.

Thoughts from anyone - including Canon Support folks monitoring this thread?

Thanks, Rob

1 ACCEPTED SOLUTION

Spoke to Canon support today and the following solution resolved this issue:

1. De-install printer on Mac OSX

2. Re-installed printer on Mac OSX and from this menu then selected (showed up as an available option) the MF450 series printer driver to install.  There was no need to download any drivers.  The MF450 series printer driver showed up as an available option upon reinstallation of the printer.

3. Once the new printer driver was installed, printing worked. 

View solution in original post

2 REPLIES 2

rwald
Apprentice

I just installed printer driver software for the Mac and still cannot print.  I suppose I will have to call Canon Support...

Spoke to Canon support today and the following solution resolved this issue:

1. De-install printer on Mac OSX

2. Re-installed printer on Mac OSX and from this menu then selected (showed up as an available option) the MF450 series printer driver to install.  There was no need to download any drivers.  The MF450 series printer driver showed up as an available option upon reinstallation of the printer.

3. Once the new printer driver was installed, printing worked. 

Announcements

03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10


03/28/2023: New firmware version 1.0.3.1 is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.