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New Contributor
Posts: 1
Registered: ‎04-22-2021

imageCLASS MF445dw Certified Mail Labels SDC-3930 smear

Printing on Certified Mail Labels from (SDC-3930) is causing smearing.  The labels are certified for laser printers.  Is there something I can do to get a legible print?

Product Expert
Posts: 331
Registered: ‎11-21-2018

Re: imageCLASS MF445dw Certified Mail Labels SDC-3930 smear

Hello MattRahid,


If you are printing on mailing labels and you are getting smudges on your prints, you can try cleaning the printer's fixing assembly using the steps provided in the link HERE.


If you still have smudges on the paper, you can try loading it into a different paper tray or checking the paper for any curling. You can also try changing the paper type that is selected in the print window. To assist further with the settings, we would need some additional information. if you can reply to this message with the information below, we can provide additional assistance. For a more immediate response, feel free to contact support at 1-800-652-2666.


  1. What program are you printing the shipping labels from and what paper type are you selecting?
  2. Which paper tray are you loading the paper into?
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