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Color imageCLASS MF644Cdw - Black Printing As Gray

GinaM
Apprentice

I have a Canon mf644cdw.  Black font is printing as gray.  This happens whether I am printing from my computer or making a copy from the platen glass.  The problem began with a large column on the page printing lighter, but now it affects all of the black ink.  The color ink looks good.  I have removed and replaced all of the cartridges, cleaned the fixing assembly, and cleaned the ITB.  The status monitor shows the black cartridge level at 30%.

I would greatly appreciate some help.

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