Someone posted the same problem a little while back, and I'm having it too. When I attempt a firmware update from the front panel, it says "A communication error occurred. Cannot check the firmware version."I was able to update the firmware through m...
Hello! When we receive faxes, 1-2 pages will be blank. Same with printing. Usually small documents print fine but longer documents will have random blank pages. We see page 3 and 5 printed but page 4 will be blank. We use original canon ink, I cleane...
Hello, I have a Canon imageCLASS MF751Cdw. I am having issues with properly coping LTR with both flatbed and auto feeder. It seems to scan correctly but crops out 1/8th inch when printed. I can scan to computer and print from there to get the full i...
I purchased a Maxify GX1020 printer from Best Buy after being informed that it uses all pigment-based ink (GI-25), which was a crucial requirement for me. However, when I visited Canon's official ink purchase page, it states that the black (GI-25 BK)...
Hello; I need help understanding what is happening with my printer. It is a model MB2720. I had just installed 2 new printer cartridges. Then we tried to print a document from one of our cell phones. We received an error code 5205. We did as the...
I am looking for (2) FE4-4952-C066 hinges
Hi,I have an ImageClass MF642Cdw. It was purchased back in 2020 and has printed about a 1000 pages. I recently installed a complete set of Genuine Cartridges. The black is barely readable and it will print a hint of yellow, that's it.When I attempt u...
I installed new Canon 054H (color and black) toner cartridges. Now the color printing is not correct. I am unsure if it is a printer issue, or a toner cartridge issue. Please help, is there a product support email that I can reach out to?
Have a small home-based business. We print our own labels. The ImageClass MF656Cdw laser printer has intermittent issue when printing on white glossy label paper. It is Avery label paper that is supposed to be laser/inkjet compatible. The printer par...
Hi. Doing a warranty return on a GX4020. It's stuck in error mode (1300 printer jam). I want to factory reset it before I send it back. However, I cannot get out of the error screen. It comes up on power on and stays there. The only way I could find ...
Hello, I bought my MF644Cdw more than 2 years ago (June 2023) and it's been working mostly fine except for a pesky constant update of the Bonjour name, so I would have to delete/re-add the printer when using AirPrint.I found out this was solved in a ...
Help! I used to own canon printers years ago, and switched to Epson because they seemed quicker, and had more clarity in printing both text and photos. When I needed a new printer recently I decided to try the Cannon Max 5G 2020. I've had the pr...
Hello, I have Windows 11. After a recent update, my printer touch panel language changed from English to Japanese (I think it's Japanese). How do I get it back to English? I've used Google Lens to try to translate the characters but the translation...
Purchase this printer Dec 2025 to replace an HP that started having smudges that weren't from toner cartridge. It's been a pain since the beginning. The main issue is I'm away for most of the day or come in in the morning and the printer won't prin...
The message I get is ‘check and the paper size and type settings for the drawer are correct before performing the job’. I have checked the paper, paper settings, taken the drawer out and checked it too. Also tried turning it off and back on. Also, wh...
