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ImageCLASS MF641Cw Printer Will Not Scan

ESP1138
Apprentice

ImageClass MF641Cw printer tells me to connect the computer before scanning.  I had this printer since last year.  No major problems until recently.  I use the WiFi to connect to the computer.  The machine can print perfectly, yet it cannot scan.  I also cannot scan to USB.  

I tried the Canon Printer Assistant.  It showed that the signal strength is 0%.  How can this be possible?  

The printer can receive data from the Windows computer but not send.  It suggests to move the printer or the router closer.  Neither have worked.

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