Canon Community

Can't register my MF743C printer on support site.

Every time I try to register my printer on the support site it says the SN isn't correct. I can't find any other number as detailed in "how to find my serial number."

imageCLASS MF642Cdw Main Printing Paper Tray Not Being Detected

I have a color imageclass mf642cdw that apparently will not detect the main paper tray. Even when I select that #1 paper tray on the computer's printing interface, it still doesn't see it. It's full of paper and I have pulled it out and put it back i...

imageCLASS LBP6030w Chromebook compatibility

Mom has a Windows computer with an LBP6030w connected through USB. Every time Microsoft updates, she has problems. If I get her a Chromebook, will the printer work?

Please help me get a waste toner for our unit 2GU01836

imageCLASS MF8280CW How to erase memory or factory reset?

How do I erase the memory or perform a factory reset on the ImageCLASS MF8280Cw? Thank you!

MF753CDW DNS not working after firmware update

I have a ImageClass MF753CDW printer that I have set up to send email and i-fax items.    Recently, we updated the firmware to 3.09, released February 2, 2024.Since that time, DNS does not seem to be working, which caused my pop and smtp papers to no...

imageCLASS MF642Cdw copy function paper size selection wrong

MF642cdw has been printing and scanning fine on 8-1/2 x 11 letter size paper. I just used it to copy, and the paper sizes listed for copying are all metric, and although as a work-around,  I entered 8-1/2 x 11 as custom size S1 and 8-1/2 x 14 as cust...

imageCLASS MF656Cdw unable to communicate with Mac

I am new to this forum and have several questions regarding the setup of this printer.  My wife uses a new Mac AirBook.  It came with macOS Sonoma 14.  Several days ago, she installed macOS Sonoma update 14.4.1.  She ran into some issues after the up...

New ImageCLASS D570 printer not printing

Hello, I setup and installed drivers on a new ImageCLASS D570 Laserjet printer and was able to get it to print once or twice with a bit of trouble.  It is plugged in to a usb cable and has connection to a wireless router.  I sent a test document to p...

Slow printing on imageCLASS MF654Cdw

I am on Windows 11 and connected to  WIFI. My printer was printing fast but, now has slowed down. I believe I might have done some paper setting that caused the problem. Any help would be greatly appreciated.

MAXIFY GX6021 feeds first sheet OK, second sheet jams

My Maxify6021 recently stopped feeding paper through correctly.  It keeps jamming and if I can get it to print, it can only be one at a time or the second paper jams.  It's getting stuck in the back and it sounds like its printing but when I pull the...

MAXIFY GX7021 Paper Jam

I am having some issues with my Canon Printer is it saying that there is paper jam but I have checked all the locations of the printer and there is no paper jammed what can I do in this situation? 

imageCLASS MF269dw II thinks it's out of paper

I have a newer 269II printer and a couple of days ago i tried to print a doc. and the error light came on stating out of paper.  the only way to get a copy was to  touch the letter button.  i thought maybe the ink was out or low so i put in a new car...

No Letter (8.5" X 11") paper option on GX2020

Hello,I have a Canon GX2020 printer I am having issues with. I do not see plain letter 8.5" x 11" as a paper option. When printing from Acrobat I have that set as the default paper option. Same for the Windows default printing option.When I print, I ...