Canon Community

MAXIFY MB2140 Support Code 1700

Good Day, I need help with my 3 printers Canon  Maxify MB2140.I am experiencing support code 1700 that says the ink absorber is almost full, can i please get help to fix it

imageCLASS MF229dw Printer stopped working "Error while printing"

Hello, I have an Image Class MF229dw. I use it rarely (still on my first replacement toner cartridge). I only use the printer function by plugging the cable into my laptop USB, I do not use it wirelessly. It has been working fine. However, today it w...

MB2750 code 5b00 - is there somebody who could fix this fault?

Problem with configuring SMTP on Canon i-SENSYS X C1333i printer

I have an issue with configuring the scanner. The SMTP server is Mailgun. I have the same configuration on another brand printer, and everything works fine. Do Canon printers not support Mailgun? Please assist

MAC address on ImageClass MF3010

I'm trying to find the MAC address on my ImageClass MF3010.  I have tried looking through printer and network settings in two computers (Windows 10 and Linux Mint) with printer connected through USB.  There is info, but no MAC address.  I also tried ...

Black Ink head Issue - MAXIFY GX6021

Hi,We recently purchased a new Maxify 6021 which only has had Canon Ink used in it.  The Black printer headdespite head cleaning, AND REMOVAL FOR MANUAL CLEANING, shows terrible lines in black text only.Please bear in mind this printer is approx. 6 m...

MF654CDW printing back page upside down

I tried going into page layout and switching to short edge but it still prints the backside upside down, how do I get it to print everything the right way? My PDF is all the right orientation, so it's not my file. #MF654CDW 

imageCLASS MF753Cdw not showing up in devices section

I got the problem with the connection of printer, I connected printer with the usb to computer, I am able to print but can not see the printer  on the devices section, also after download utility of Cannon, I could not scan, please help

imageCLASS MF269dw not recognized by computer

Purchase Image Class MF 269dw Printer: I setup the printer to receive the wireless signal from the network, and the signal is showing and working. Tried to install the software on my Windows 11 laptop, stopped all firewalls and security software, and...

Unable to complete installation/connection to printer - mf753cdw

mf753cdw - windows 10. Trying to connect to printer using utility on software support page for this printer. Printer shows in list but when trying to register it as part of the installation process the wizard errors out with an unknown error and does...

imageCLASS mf452dw Partial Printing

Hello, I have a image class mf452dw with a Mac 10.14.6 i just downloaded all the drivers. I was able to print and have the printer start up but I only was able to get 2” of the left side of the first page to print. Any help would be appreciated 

Canon Maxify GX7021 Does Not Print Magenta or Yellow

I have a 1-year old Maxify GX7021 that does not print magenta or yellow.  I've been through the recommendations in the support manual about turning the machine off and back on, which got back the cyan printing, which had been lacking also, but not th...

MAXIFY GX7021 Is the yellow ink cloggier than the other colors?

I purchased a Maxify GX7021 17 months ago.I had a yellow clog when the printer was only 9 months old. A cleaner cartridge managed to fix it.The yellow stopped working again today, but I couldn't wait for a new cleaner cartridge, and the print heads a...

imageCLASS MF634Cdw 5-button limit for "Scan to Preset Destination"

I must be missing somethng. imageCLASS MF634CdwI have registered 5 "Scan to Preset Destination" buttons I need 8 minimum.I can not find and mention of a limit in the documentation. Is this really limited to just 5?Thank you

Canon - MAXIFY MegaTank GX6021 Printer - won't print in color

All - I have a Maxify MegaTank GX6021 Printer that I've had for app 18 months) that no longer prints in in color - it always comes out faded. I have refilled the color tanks, but cannot get it to print properly. It prints completely fine in black. I'...