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imageCLASS MF733Cdw - paper type options missing in print dialog

HamRichards
Contributor

My ImageClass MF733cdw is driven by AirPrint from my MacBook Pro running macOS Sonoma 14.6.1. The problem occurs with both the Apple driver (3.0) and the Canon driver (10.11.12).

Printing on heavy stock is producing smears, while printing the same content on 20-lb paper is flawless. I want to select Heavy from the Media & Quality / Paper Type menu, but that menu offers only one option: Auto Select. The printer manual lists many types of paper that the printer can handle. How do I get those paper types to show up in the Media & Quality / Paper Type menu?

Thanks for yours suggestions,

—Ham

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