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Canon IR Advance paper tray empty/ load paper message

Hi all,  I am trying to print from two seperate computers (macbook and mac desktop) and the copier consistently comes up 'load paper tray'. This happens for both A4 and multi purpose tray. There is paper and no jam in the all the trays and they have ...

jesslove by Apprentice
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  • 1 replies
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Canon MF624CW cannot connect

My Canon MF624CW cannont connect to my network all of a sudden.The blue wireless light is off, and in the setting session, all the network settings are grey and I cannot fix it.I've tried to reboot the printer, unpluged the power cord and restart it,...

Scanning photos

Maxify 2720. In photo options it only gives me JPEG or TIFF options to save the photo. I need to save as a bitmap. Why won't it let me?

browan by Apprentice
  • 2321 Views
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Scanning a multi-page document into ONE file

I just auto-scanned a 20 page document that I would prefer be a jPG file and instead I have a file for every page.  Help!  How can I callibrate to effectively get this down to one document to send? (Thanks, anyone and everyone, for your suggestions.)...

WendySue by Apprentice
  • 2535 Views
  • 1 replies
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Scanning extra long documents on a DR-F120

I have several large technincal trawings that I want to scan on my DR-F120, using the automtic feeder.  These drawings measure about 7"x22".  The manual has procedures for scanning "odd sized" documents, but the driver will only accept lengths up to ...

Atomsk by Apprentice
  • 3248 Views
  • 3 replies
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MF216N WON'T SCAN

Hello my new mf216n work OK except scanning. even on printer display it goes till end than wait and after a while of "Scanning" and first on left green light blinking stops with "An error occurred"Also can't find any software for scanning from comput...

dalibor by Apprentice
  • 3208 Views
  • 1 replies
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Duplexing MB2320

I can no longer duplex. Under the Linux OS, how do I uninstall the printer driver? Once uninstalled I try a clean re-install.

mf5980dw prints one document and stops

Dears Please give some guide how can I try to solve mf5980dw printing problem.The problem is that it has started to hang after one document is printed.So I have mf6980dw connected to the office network using RJ45 connector and network cable. It has I...

oleksa by Apprentice
  • 2907 Views
  • 2 replies
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SMBI 1 fix

Hi, We have identified an issue where your scanner model Canon iR C2380 93.02 is set to scan to file using smb1. Can you tell us how to get it to use smb2 or smb3 instead? as we want to stop our customers using smb1 due to the security risks Please l...

kristine by Apprentice
  • 2585 Views
  • 1 replies
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CANON 6100 PRINTER

Hello, My canon 6100 printer is making a grinding noise when I turn it on. I checked for paper jams and didn't find any.  Ordered a new toner and that still didn't solve the problem.  I tried to print but will only print if I force the paper through ...

Scan with ir2018

I've installed scangear tool and the driver for scanning with ir2018 .I've windows 8.1.The scangear tool works very well and tels me that the scanner is working.when I open the windows scanner it tels me that i dont have any scanner instaled. Can ani...

diasmftm by Apprentice
  • 4674 Views
  • 1 replies
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Canon MF8280 Scans are just blank

I have an MF8280 and everytime I scan it scans white.  The page it blank.  I have tried from the platen glass and from the feeder they both seem to work but the image is blank. All I get is a white blank scan. I have treid everything.  I have uninsta...

jillzzzy by Apprentice
  • 5840 Views
  • 3 replies
  • 0 likes
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