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C2225 Imagerunner won't scan to anything

Regardless of how carefully we follow the instruction, we can no longer add an account that will allow us to scan and send. We have one account working, but trying to mirror that account is not successful. Any ideas?Thanks!

Draft mode printing with Maxify MB2760

I have just bought this printer and it doesn't seem to have a Draft printing mode, only Standard and High.  I contacted Canon, who sent a link for a new driver, but it hasn't changed anything. Does anyone know if this printer actually has a Draft mod...

Sandash by Apprentice
  • 1913 Views
  • 2 replies
  • 0 likes

Double sided printing

HELP!  I just purchases a cannon MF743 Color laser printer.  I am running a macbook air on catalina.  I can't get the double sided printing to stop.  I looked under what is supposed to be presets and it says two sided printing is off.  HELP as I am t...

AngDLD by Apprentice
  • 1494 Views
  • 1 replies
  • 0 likes

D1520 Grinding Noise. Machine Toast or a Bad Cartridge?

I have a D1520 with about 65,000 copies on it.  I have used only genuine Canon cartridges.  I put a new cartridge in the printer.  It printed about 3-4 copies without error.  Then, on the next copy, there was a horrible, screeching, grinding sound.  ...

SR1 by Apprentice
  • 1933 Views
  • 3 replies
  • 0 likes

Cannon LaserJet MF743 Scanner

Can anyone assist with getting this set up so we can scan from my Mac?  We finally got everything connected but now we can only get the scanner to work from the printer not from the computer.  Many thanks!

AngDLD by Apprentice
  • 2873 Views
  • 3 replies
  • 0 likes

D570 - MF Scan utility may not be installed

I am running Windows 10 - build 18362 x64 system with a new D570 printer.  We print with it just fine wirelessly.On 2 PC's we get this error message on both PC's when trying to scan.  We've downloaded the utility drivers several times on both PC's.  ...

Imageclass MF4150

Printer will only print one page before going into fault mode. Message says load correct paper tray. All other functions are fine. I have been using this printer for years without a problem until recently.  Has latest firmware and drivers installed. ...

bigun12 by Apprentice
  • 3626 Views
  • 2 replies
  • 0 likes

C3530i - PCL6 Generic Plus - Paper Source ignored

Hello community, we have the C3530i Printer with the Canon Generic Plus PCL6 drivers installed on a Print Server (Win 2019).If i use the shared printer on a client, i can go in the options and select Paper Source Drawer 3 instead of Auto, but when i ...

fzbam by Apprentice
  • 1841 Views
  • 1 replies
  • 0 likes

can not set TLS for SMTP TX

HiWe have several printers (IR-ADV C250, IR-ADV C2220, MF8500C) that have scan to mail setup using a office365 account.problem -> the mails are sent out with TLS 1.0 encryption. As MS will drop TLS1.0 support soon we would like to change to TLS1.2 wh...

ovaz by Apprentice
  • 9478 Views
  • 2 replies
  • 0 likes

Unable to download software from canon's site

I'm unable to download the Mac software I need for my new Canon D1620.  I've tried from the mac, from a pc..in chrome, safari, edge...no luck.  I also turned my firewall off and still no luck.  After I click download I get an error message on each an...

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