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Maxify MB2720 spamming work network with SNMP.

SMagnuson
Apprentice

Hello,

 

We have a user with a Canon Maxify 2720 at home and when that person comes into the office it generates thousands of SNMP alert emails as it attempts to find the printer.  Is there a way to stop the automated discovery process?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi SMagnuson,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

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