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New Contributor
Posts: 3
Registered: ‎06-09-2019

Colors on left edge of print

All, 

 

When I pring anything I am getting a rainbow of colors fading from the left edge of the pater for just over an inch.  Any ideas?
MF8200Cw - Thanks

 

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Valued Contributor
Posts: 367
Registered: ‎10-21-2016

Re: Colors on left edge of print

Could be a build up of ink on the paper feed rollers. If you can manage to feed a sheet of paper through without actually printing an image then this would prove it. Try a printer clean routine, Canon usually have one in their software package, if not you may have to do it manually.

Product Expert
Posts: 700
Registered: ‎09-30-2013

Re: Colors on left edge of print

Hi mrwilhale.

 

Please perform cleanings for the fixing unit and the internal transfer belt (ITB). To perform the cleanings, please follow the instructions at the links below:

 

MF8280Cw - Fixing Unit

 

MF8280Cw - Transfer Belt

 

If these cleanings do not resolve the issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

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New Contributor
Posts: 3
Registered: ‎06-09-2019

Re: Colors on left edge of print

Performed the transfer belt and cartridge cleaning as specified in the instructions.

 

Printed a blank piece of paper, no rainbow edge

 

Printed a resume, rainbow edge is there

 

Thanks for the help so far

New Contributor
Posts: 3
Registered: ‎06-09-2019

Re: Colors on left edge of print

Tried calling.  Does not recognise my model when spoken ImageClass MF8280Cw

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