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ERROR: Bios Mode

I have a imageCLASS MF4350d. The LCD screen shows the error *BIOS Mode* Wait Updating F/W I did not try to update the firmware or anything like that. One day I just found the printer like that. Any way to get out of this? I have NO access to the menu...

pencil stuck in MF229 laser printer

Perfectly working printer and my toddler put a pencil in the paper tray, and it got sucked into the printer, by the time I could stop the printing it was really stuck, I got out all or most of it, the tip was shredded, and now the printer is making a...

esrakan by Apprentice
  • 2821 Views
  • 1 replies
  • 0 likes

Maxify 2320

I am no longer able to scan a document to the computer using the control panel of the printer.  I can scan using the IJ Printer Utility though.  Does anybody have an idea what might be the problem? 

C7580i Printer won't send scans to Email

HiJust messaging to ask for help regarding a C7580i multifunction printer - we currently have it connected to our network at work, and it's successfully printing and copying, however we're having problems with the scanning in that we can't get it to ...

Abonda by Apprentice
  • 2725 Views
  • 1 replies
  • 0 likes

Error on adjust gradation for MF8580Cdw

Hello, I have a MF8580Cdw and cannot adjust the gradation. Both Full Adjust and Quick Adjust fail with a "Correction Failed" message. As I watch the process, it seems to whir along for a while and sounds like it tries to grab paper, but does not grab...

Scan to Computer MF6100

I am having issues scanning to my computer from a MF6100.  I have two Surface Pro 4's connected to the network with the scan utility installed on each machine.  When I try to scan to the computer the computer is not showing up all the time.  If i reb...

cnieland by Apprentice
  • 10967 Views
  • 7 replies
  • 0 likes

imageClass D1550 not feeding paper properly when printing

We have an imageClass D1550 multifunction printer and it will feed a couple of pages and then say there is a paper jam.  When we check there is no paper jam and there is paper in the printer.  You can hear the rollers attempting to pick up the paper ...

LTS by Apprentice
  • 4052 Views
  • 1 replies
  • 1 likes

Resolved! Scan Black & White MF6180DW - no image (blank pdf)

Hi, I am new in the Canon world, today I replaced a main controller PCB, and after configuration of printer on win 7 64bit, and toolbox, everytime I choose to scan for pc option color (I get) a PDF with the image, neverless with bad quality as I supe...

jnobre by Apprentice
  • 2967 Views
  • 2 replies
  • 0 likes

Resolved! Long prints are incorrect length on my IPF9400

Printing wall wraps on a media type I have not used before. The wall wraps are different sizes, but all are over 8 feet high. They are printing short by 1.50" to 2". If I was confident they would all print the same incorrect length, I could simply ad...

Resolved! Find Printer's IP Address.

I have a large office of my business, I have multiple printers and other machines connected to network of computers. Each networked printer has its own IP address. This IP address helps me diagnose problems if a printer stops working correctly. Many ...

Need Support

Dear Support,i configure my email address on Canon IR Advance 3525i for scan to email through administrator account, it only works when an account is login on the machine.i want to use it without any uesr authentication to machine( sign in to machine...

Unable to scan with canon mf 4350d

Hello.   I am using Windows 7 (64bit).  After the recent windows update, I cannot scan with my Canon MF 4350d.  I can print or make a copy but not scan.  It's very frustrating as I followed several guidances online, including uninstalling and re-inst...

naoh853 by Apprentice
  • 26471 Views
  • 12 replies
  • 0 likes
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