01-26-2018 11:47 PM - edited 01-26-2018 11:59 PM
I've used an MX882 for years. I scan from within Acrobat, typically, and have always used the MP Navigator software.
The new MAXIFY MB2720 installed, I no longer get MP Navigator when I scan from Acrobat, Instead, I get this:
The only way I've found to MP Navigator software is Start > Canon Utilities > IJ Scan Utility > ScanGear. But that
What do I need to do to get MP Navigator to open when I perform a scan from Acrobat XI? Running Windows 10.
Solved! Go to Solution.
01-28-2018 11:55 AM
Case closed. Everything is fine now. For some reason, 'Show Native Interface' was greyed out/unavailabe when I was having the problem. Today, it was available so I selected it and voila. ScanGear's advanced interface opened. Whew. I didn't want to imagine life without it.
01-28-2018 11:55 AM
Case closed. Everything is fine now. For some reason, 'Show Native Interface' was greyed out/unavailabe when I was having the problem. Today, it was available so I selected it and voila. ScanGear's advanced interface opened. Whew. I didn't want to imagine life without it.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.