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Can Imagrunner scan with document feeder up off the glass?

FlavorD
Apprentice

I'm trying to scan a thick photo book for a customer, and I can't figure out how to scan with Scangear and Acrobat, with the feeder up. Scangear just complains about the feeder being out of position. Is there a way to trick it?

3 REPLIES 3

Tiffany
Moderator
Moderator

Hi FlavorD!

 

Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

 

Thanks and have a great day!

OK. I wan't really asking Canon. Does anyone else know?

Use the scan function. Put the host name of the receiving PC as the full name like: //hostcomputer/folder/folder

Put in the user name and password.

This is what worked for us.
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